Comments

emmrecs wrote on 1/26/2023, 4:42 PM

@Duane-Massey

Exactly which Magix product do you have?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Duane-Massey wrote on 1/26/2023, 5:10 PM

Magix Movie Edit Pro 2016

johnebaker wrote on 1/27/2023, 3:03 AM

@Duane-Massey

Hi

Assuming the computer is running Windows 10 or 11 - in Windows settings, Privacy & Security, App permissions section, Camera and Microphone that the option Let desktop apps access your camera/microphone are turned on.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Duane-Massey wrote on 1/27/2023, 9:32 AM

Thanks, John. Sorry, should have said Win7. Camera works with other apps, just not with Magix. Older camera works with everything.

johnebaker wrote on 1/27/2023, 10:37 AM

@Duane-Massey

Hi

. . . . Win7. Camera works with other apps . . . .

Thanks for the clarification.

In the MEP recording options, Analog dialog, what options are available in the Video drivers dropdown?

I suspect this may be a driver issue with the Logitech camera. The only drivers that are available from Logitech, are for Windows 10 and 11, they will not install on Windows 7 due to incompatability.

There are drivers for Windows 8, allegedly for the camera, available on the internet, however there is the issue of can you trust them not to install unwanted 'options', to use these would be at your own risk.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Duane-Massey wrote on 1/27/2023, 12:41 PM

Thanks, John. I will check the settings. Seems odd that I can use the Logitech with other programs on the same computer, but I can work around it.