Why is MEP15 not allowing me to burn a simple disc

danburr4 wrote on 9/22/2015, 1:00 PM

I have recently bought MEP15 to produce a wedding video for my sister on law as they were unhappy with their final one from the pro. I finished the project and am very happy with it. Then i come to burn it! for some reason MEP tells me Errno5 occurred during encoding. then if i click burn again it burns the disc but only first 2 minutes of it.

the disc has more than enough room for 59minutes of footage burnt in dvd format. but will not burn past the 2min 40secs

 

Losing the will to live have nearly thrown the laptop from my first floor flat on several occasions today

 

 

any help please?

 

cheers

Dan

Comments

johnebaker wrote on 9/22/2015, 2:49 PM

Hi

More information is needed:-

Computer specification?

Windows version and if 10 was this an upgrade from 7 or 8?

At what stage (cut) does the error occur - on a simple DVD there are 5 stages?

Does the program error if you use the Image recorder option instead of the DVD drive?

Can you post the section of the error log from the start of the last burn, indicated by the first 2 lines are shown below up to and including the error message.

         -------------------------- 05/08/2015 19:17:54 --------------------------

          05/08/2015 21:20:54.115:   DLLAV32.DLL loaded, all entry points available

John EB

Last changed by johnebaker on 9/22/2015, 2:49 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

danburr4 wrote on 9/22/2015, 5:14 PM

HI John, i am running windows 8. i am a novice at this, video is not my skill, i am a photographer so far more used to photoshop than this software. it was erroring on the encoding saying errno5 after 2 minutes.

as i say i am a novice and have just done the video by playing about, not sure if i have to prep it for burning or anything? i did find an option to merge the tracks which took about 2 hours, then when i came to burn it the encoding got much further in about 1hr 30 mintues before it errored again with same error, unfortunately i didnt see your reply until after this so i havent got a screenshot of error message.

I clicked burn now and it is busy burning something to the disc. but how far through the film it will get i will have to wait and see.

danburr4 wrote on 9/22/2015, 5:25 PM

Ok so alot of progress, i now have a dvd that works on my t.v and dvd player, but only 52 minutes long so has cut off the last 2 chapters.. missing 7 minutes off the end. ( total of 59 mins).

and i am sorry but have no idea what you mean by image recorder option. i literraly put it to together then used the burn option to add the menu etc before proceeding to the disc burn

last error log:

22/09/2015 23:33:59 --------------------------

22/09/2015 23:33:59.836:   DLLAV32.DLL loaded, all entry points available
22/09/2015 23:33:59.842:   AVSDK MsgCbFunc registered
22/09/2015 23:33:59.846:   AVSDK: StatCbFunc registered
22/09/2015 23:33:59.872:   AVSDK Version 11.0.238
22/09/2015 23:33:59.873:   ------------ Reading Device Info ----------------
22/09/2015 23:33:59.873:   AVSDK: 1 device(s) found
22/09/2015 23:33:59.874:   BurnSupport: 1 device(s) found
22/09/2015 23:33:59.875:   Adapter=0  ID=0  LUN=64   D: MATSHITADVD-RAM Revision:   
22/09/2015 23:33:59.875:   BurnSupport: 1 record device(s) available
22/09/2015 23:33:59.876:   BurnSupport: D:  MATSHITADVD-RAM Rev.    
22/09/2015 23:33:59.877:   ------------ done ----------------
22/09/2015 23:34:00.220:   setting no speed limit
22/09/2015 23:34:00.222:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
22/09/2015 23:34:00.247:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
22/09/2015 23:34:00.248:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
22/09/2015 23:34:00.248:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
22/09/2015 23:34:25.229:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
22/09/2015 23:34:25.230:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
22/09/2015 23:34:25.230:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
22/09/2015 23:34:27.304:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
22/09/2015 23:34:27.312:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
22/09/2015 23:34:27.318:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
22/09/2015 23:34:27.322:   Open Project: merged_final -- dvd project 2015-09-22
22/09/2015 23:34:27.322:   VideoMode: PAL   Temp Dir: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\
22/09/2015 23:34:27.323:   dll version 5.0.10.0
22/09/2015 23:34:27.327:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
22/09/2015 23:34:27.328:   EstimateLayerSplitPoint()...
22/09/2015 23:34:27.329:   Splitpunkt 4271833088 auf Disk mit Größe 3708747776
22/09/2015 23:34:27.329:   Title an Stelle 0, Länge 245039104, Typ 0
22/09/2015 23:34:27.330:   Title an Stelle 245039104, Länge 490078208, Typ 0
22/09/2015 23:34:27.331:   Title an Stelle 735117312, Länge 2973630464, Typ 1
22/09/2015 23:34:27.331:   ... Split möglich nach aktuellem Title, -> Abbruch
22/09/2015 23:34:32.244:   Step 1 of 5, Encoding movie 1 ...
22/09/2015 23:34:32.252:   Step 1 done
22/09/2015 23:34:32.260:   ConvertMovie() - encoded file: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\DVD Image merged_final\VTS_01_1.VOB
22/09/2015 23:34:32.260:   ConvertMovie() - encoded file: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\DVD Image merged_final\VTS_01_2.VOB
22/09/2015 23:34:32.261:   ConvertMovie() - encoded file: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\DVD Image merged_final\VTS_01_3.VOB
22/09/2015 23:34:32.287:   Step 2 of 5, Creating DVD image...
22/09/2015 23:34:32.290:   Step 2 done
22/09/2015 23:34:32.353:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
22/09/2015 23:34:32.353:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
22/09/2015 23:34:32.354:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
22/09/2015 23:34:35.570:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
22/09/2015 23:34:37.212:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/02)
22/09/2015 23:34:37.213:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
22/09/2015 23:34:37.214:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
22/09/2015 23:34:39.312:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/02)
22/09/2015 23:34:39.313:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
22/09/2015 23:34:39.314:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
22/09/2015 23:34:39.319:   Open Project: merged_final -- dvd project 2015-09-22
22/09/2015 23:34:39.320:   VideoMode: PAL   Temp Dir: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\
22/09/2015 23:34:39.321:   dll version 5.0.10.0
22/09/2015 23:34:39.324:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
22/09/2015 23:34:39.324:   EstimateLayerSplitPoint()...
22/09/2015 23:34:39.325:   Splitpunkt 4271833088 auf Disk mit Größe 3708747776
22/09/2015 23:34:39.326:   Title an Stelle 0, Länge 245039104, Typ 0
22/09/2015 23:34:39.326:   Title an Stelle 245039104, Länge 490078208, Typ 0
22/09/2015 23:34:39.327:   Title an Stelle 735117312, Länge 2973630464, Typ 1
22/09/2015 23:34:39.328:   ... Split möglich nach aktuellem Title, -> Abbruch
22/09/2015 23:34:41.313:   Step 1 of 5, Encoding movie 1 ...
23/09/2015 01:10:44.544:   Step 1 done
23/09/2015 01:10:44.547:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
23/09/2015 01:10:44.549:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!

johnebaker wrote on 9/23/2015, 2:24 AM

Hi

Thanks for the error log.

The log looks like there was a successful render / conversion and disc image preparation completed successfully however:

  1. There are many errors indicating that a disc was not in the DVD drive was this the case?
     
  2. Did you abort the burn process?
     
  3. What make / type of discs are you using?

John EB

 

Last changed by johnebaker on 9/23/2015, 2:24 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

danburr4 wrote on 9/23/2015, 6:35 AM

HI John,

No i left the burn running and it stopped itself when that error log was given. The disc was in the drive the whole time from when i first hit the burn button.

I am using Verbatim DVD+R(4.7GB)

cheers

 

danburr4 wrote on 9/23/2015, 8:39 AM

each time i go to burn it asks:

I have tried. 'Encode All' and 'Use all'

was hoping to give them the finished acticle tonight but thats not happening ! :-(

danburr4 wrote on 9/23/2015, 10:46 AM

 

lasted attempt errored just after this screen shot

--------- 23/09/2015 14:57:44 --------------------------

23/09/2015 14:57:44.892:   DLLAV32.DLL loaded, all entry points available
23/09/2015 14:57:44.898:   AVSDK MsgCbFunc registered
23/09/2015 14:57:44.902:   AVSDK: StatCbFunc registered
23/09/2015 14:57:55.428:   AVSDK Version 11.0.238
23/09/2015 14:57:55.430:   ------------ Reading Device Info ----------------
23/09/2015 14:57:55.432:   AVSDK: 2 device(s) found
23/09/2015 14:57:55.433:   BurnSupport: 2 device(s) found
23/09/2015 14:57:55.434:   Adapter=0  ID=0  LUN=64   D: MATSHITADVD-RAM Revision:   
23/09/2015 14:57:55.436:   Adapter=1  ID=0  LUN=1   E:Msft Virtual DVD-ROM Revision:1.0
23/09/2015 14:57:55.437:   BurnSupport: 1 record device(s) available
23/09/2015 14:57:55.438:   BurnSupport: D:  MATSHITADVD-RAM Rev.    
23/09/2015 14:57:55.440:   BurnSupport: E: Msft Virtual DVD-ROM Rev. 1.0
23/09/2015 14:57:55.441:   ------------ done ----------------
23/09/2015 14:57:55.834:   setting no speed limit
23/09/2015 14:57:55.837:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
23/09/2015 14:57:55.859:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
23/09/2015 14:57:55.860:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
23/09/2015 14:57:55.860:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
23/09/2015 15:01:25.953:   setting no speed limit
23/09/2015 15:01:25.986:   AVSDK Message - ERROR: :Cannot open drive -> Command aborted, possibly caused by a communication error between host adapter and drive or by a drive malfunction (SK/ASC/ASCQ 05/FF/FF)
23/09/2015 15:01:25.990:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 100 - drive not fully supported !!!
23/09/2015 15:01:25.995:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 210 - drive not fully supported !!!
23/09/2015 15:01:41.376:   setting no speed limit
23/09/2015 15:01:41.398:   AVSDK Message - ERROR: :Cannot open drive -> Command aborted, possibly caused by a communication error between host adapter and drive or by a drive malfunction (SK/ASC/ASCQ 05/FF/FF)
23/09/2015 15:01:41.399:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 100 - drive not fully supported !!!
23/09/2015 15:01:41.399:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 210 - drive not fully supported !!!
23/09/2015 15:02:01.814:   Open Project: merged_final -- dvd project 2015-09-23
23/09/2015 15:02:01.819:   VideoMode: PAL   Temp Dir: C:\Users\James\Documents\encoding\
23/09/2015 15:02:01.822:   dll version 5.0.10.0
23/09/2015 15:02:01.825:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
23/09/2015 15:02:01.826:   EstimateLayerSplitPoint()...
23/09/2015 15:02:01.827:   Splitpunkt 4271833088 auf Disk mit Größe 3708747776
23/09/2015 15:02:01.828:   Title an Stelle 0, Länge 245039104, Typ 0
23/09/2015 15:02:01.829:   Title an Stelle 245039104, Länge 490078208, Typ 0
23/09/2015 15:02:01.829:   Title an Stelle 735117312, Länge 2973630464, Typ 1
23/09/2015 15:02:01.830:   ... Split möglich nach aktuellem Title, -> Abbruch
23/09/2015 15:02:04.383:   Step 1 of 4, Encoding movie 1 ...
23/09/2015 15:02:51.983:   Step 1 done
23/09/2015 15:02:51.990:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
23/09/2015 15:02:51.995:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
23/09/2015 15:04:52.067:   AVSDK Message - ERROR: :Cannot perform device control function -> Command aborted, possibly caused by a communication error between host adapter and drive or by a drive malfunction (SK/ASC/ASCQ 05/FF/FF)
23/09/2015 15:04:52.068:   !!! AVSDK error: OpenCloseTray() calling AvDevControl(): 101 - drive not ready !!!
23/09/2015 15:04:52.087:   AVSDK Message - ERROR: :Cannot open drive -> Command aborted, possibly caused by a communication error between host adapter and drive or by a drive malfunction (SK/ASC/ASCQ 05/FF/FF)
23/09/2015 15:04:52.088:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 100 - drive not fully supported !!!
23/09/2015 15:04:52.088:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 210 - drive not fully supported !!!
23/09/2015 15:04:52.091:   Open Project: merged_final -- dvd project 2015-09-23
23/09/2015 15:04:52.092:   VideoMode: PAL   Temp Dir: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\
23/09/2015 15:04:52.093:   dll version 5.0.10.0
23/09/2015 15:04:52.095:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
23/09/2015 15:04:52.096:   EstimateLayerSplitPoint()...
23/09/2015 15:04:52.097:   Splitpunkt 4271833088 auf Disk mit Größe 3708747776
23/09/2015 15:04:52.097:   Title an Stelle 0, Länge 245039104, Typ 0
23/09/2015 15:04:52.098:   Title an Stelle 245039104, Länge 490078208, Typ 0
23/09/2015 15:04:52.099:   Title an Stelle 735117312, Länge 2973630464, Typ 1
23/09/2015 15:04:52.100:   ... Split möglich nach aktuellem Title, -> Abbruch
23/09/2015 15:04:57.480:   Step 1 of 5, Encoding movie 1 ...
23/09/2015 15:04:57.487:   Step 1 done
23/09/2015 15:04:57.496:   ConvertMovie() - encoded file: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\DVD Image merged_final\VTS_01_1.VOB
23/09/2015 15:04:57.500:   ConvertMovie() - encoded file: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\DVD Image merged_final\VTS_01_2.VOB
23/09/2015 15:04:57.501:   ConvertMovie() - encoded file: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\DVD Image merged_final\VTS_01_3.VOB
23/09/2015 15:04:57.526:   Step 2 of 5, Creating DVD image...
23/09/2015 15:04:57.529:   Step 2 done
23/09/2015 15:04:57.592:   AVSDK Message - ERROR: :Cannot perform device control function -> Command aborted, possibly caused by a communication error between host adapter and drive or by a drive malfunction (SK/ASC/ASCQ 05/FF/FF)
23/09/2015 15:04:57.593:   !!! AVSDK error: OpenCloseTray() calling AvDevControl(): 101 - drive not ready !!!
23/09/2015 15:04:57.614:   AVSDK Message - ERROR: :Cannot open drive -> Command aborted, possibly caused by a communication error between host adapter and drive or by a drive malfunction (SK/ASC/ASCQ 05/FF/FF)
23/09/2015 15:04:57.615:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 100 - drive not fully supported !!!
23/09/2015 15:04:57.615:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 210 - drive not fully supported !!!
23/09/2015 15:05:05.476:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
23/09/2015 15:05:08.313:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/02)
23/09/2015 15:05:08.317:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
23/09/2015 15:05:08.321:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
23/09/2015 15:05:10.418:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/02)
23/09/2015 15:05:10.422:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
23/09/2015 15:05:10.426:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
23/09/2015 15:05:10.433:   Open Project: merged_final -- dvd project 2015-09-23
23/09/2015 15:05:10.434:   VideoMode: PAL   Temp Dir: C:\Users\James\Documents\MAGIX\Movie Edit Pro 2015\Disc Images\
23/09/2015 15:05:10.434:   dll version 5.0.10.0
23/09/2015 15:05:10.437:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
23/09/2015 15:05:10.438:   EstimateLayerSplitPoint()...
23/09/2015 15:05:10.439:   Splitpunkt 4271833088 auf Disk mit Größe 3708747776
23/09/2015 15:05:10.440:   Title an Stelle 0, Länge 245039104, Typ 0
23/09/2015 15:05:10.440:   Title an Stelle 245039104, Länge 490078208, Typ 0
23/09/2015 15:05:10.441:   Title an Stelle 735117312, Länge 2973630464, Typ 1
23/09/2015 15:05:10.442:   ... Split möglich nach aktuellem Title, -> Abbruch
23/09/2015 15:05:12.891:   Step 1 of 5, Encoding movie 1 ...
23/09/2015 16:42:15.488:   Step 1 done
23/09/2015 16:42:15.492:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
23/09/2015 16:42:15.493:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!

danburr4 wrote on 9/23/2015, 11:24 AM

just to add, this last error log, there was no disc in the drive, as i wanted to see if the encoding would finish before wasting a disk, but it doesnt seem to make a difference if its in there or not, still fails