Why does the Magix program freeze and not show the video image on the screen? If I close and restart it goes for a short while and then stops working again. I have a very new desk top computer. Has been working fine. Happens intermitently

lorrainevic wrote on 7/5/2015, 11:21 PM

Magix program stops working/freezing. I have reloaded it several times and it will work for a short while.

I have a desk top PC that is less than one month old

Comments

johnebaker wrote on 7/6/2015, 3:27 AM

Hi

We need more information in order to help you.

What is the make / model and full specification of the PC and Windows version?

What format and resolution video are you putting on the timeline?

Which version of MEP are you using?

John EB

Last changed by johnebaker on 7/6/2015, 3:27 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.