When I hit the burn button the dvd drawer keeps opening

brdlyrndy wrote on 11/28/2017, 1:49 PM

(Photo Story Easy) I have a 4k camera, two dvd burners one being a bluray burner, 16 GB ram, and 8 core processor. When I hit the button to burn a project, the wrong drawer opens. In setting up the burn option I do hit the bluray button.

Comments

emmrecs wrote on 11/28/2017, 2:02 PM

Hi.

I don't have Photo Story Easy but I'm going to hazard a guess that the burning screen you see is similar to the one pictured below (this is actually in Video Pro X):

If so, look at the two red boxes I have drawn on the screenshot; the larger box shows which of my two burners has been selected and the drop down arrow on the right allows me to select the other burner if I wish to do so. Do you have a similar option to choose which burner is used?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 11/28/2017, 4:21 PM

Hi

. . . . the wrong drawer opens . . . .

What drive descriptors do you see in the Photostory recorder option as shown in the image below - as you can see I have a DVD and a BD writer, they are clearly identified correctly and the appropriate one opens as selected from the burner selection drop down for DVD and BD, including when I select the DVD drive when burning a BD, the DVD opens for a disc to be inserted.

John EB

 

Last changed by johnebaker on 11/28/2017, 4:21 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

brdlyrndy wrote on 11/28/2017, 5:40 PM

Thank you for responding. I did have the wrong burner in the drop down window.

brdlyrndy wrote on 11/28/2017, 5:43 PM

Hi.

I don't have Photo Story Easy but I'm going to hazard a guess that the burning screen you see is similar to the one pictured below (this is actually in Video Pro X):

If so, look at the two red boxes I have drawn on the screenshot; the larger box shows which of my two burners has been selected and the drop down arrow on the right allows me to select the other burner if I wish to do so. Do you have a similar option to choose which burner is used?

Jeff


Thank you, that was the answer, so often you don't get one. When you do, your day is made.