I am using Movie Edit Pro 2013. When I import a 3gp file, I get the video but no sound. what do I need to do to get the sound? Playing the 3gp file in quick time shows there is sound available but Magix is not importing it.
I ran qspot and it said the file needed "samr: AMR Narrowband" codec but couldn't tell if it was on my system or not.
I checked the Magix Help and it seemed to indicate that the AMR codec was included in Magix and if needed, would automatically indicate if I needed to activate it or not. I've looked through all the menu possibilities and also looked at Magix Help and can't seem to find
1) how to determine if a codec is installed
2) how to install a new codec
3) how to activate a codec (i read the section on fee based and free codecs but AMR wasn't mentioned)
I have MEP 17, MX and 2013 plus Video Pro X4 installed on my computer - the above files are present for all these except MEP 2013 !
I have put the same video formats through all these versions and never been asked to activate or download the AMR codecs - yet they are definitely missing from MEP 2013.
Many thanks John, I opened up my MX version and sure enough it worked ! I've been extremely disappointed with MEP 2013. It seems to be buggy as heck! Like Magix released it without thoroughly testing it. When I add a text box sometimes I have to hunt through the whole movie to find where Magix put it. sometimes when I hit play it arbitrarily starts back at the beginning etc. etc. I don't really see any benefits that MEP 2013 has for me over MX......I'll think long and hard before I upgrade again.