After publishing my site, I get a message saying that the publishing is complete, but when I load our website, the changes have not been made. Any suggestions?
Welcome to the Magix user to user forums.
Assuming that all the files for your site have been uploaded to the correct folder(s) on your host, try pressing F5 or even Ctrl+F5 several times, in order to ensure your local browser cache is fully refreshed. (The usual reason for the problem you are seeing is that you are actually looking at an "old" version of your site which your browser has "saved" or "cached" to your computer. Using F5 and/or Ctrl+F5 forces the browser to download the latest "version" of the site.)
HTH
Jeff
Forum Moderator
Thank you, I tried that, and no, our website is still not showing as updated.
Leah
Can you give us the URL of your site?
Also, did you check that the newly-uploaded files are in the correct folder/directory where you host requires them to be?
Who is your host?
Jeff
It's godaddy. And I'll give them a call. thank you, Leah
So I verified with godaddy that I'm publishing to the correct folder. I just updated my version of web designer. Is it possible it's not activated?
Hi
As @emmrecs asked can you give us the website address and tell us which page has had changes to it and what changes were made?
Is the Sub folder setting in the Web properties settings empty as shown below?
If not clear it and try publishing again.
John EB
Forum Moderator
www.cmpanodizing.com
None of the pages have been updated. In the top of the right hand corner, I've been trying to remove the ISO certified image. It's linked to an expired cert. First I tried removing the file and then decided to just remove the whole thing.
Leah
And yes the sub folder is blank. I just tried again and after i get the message that the publishing is done, I get a pop up window saying to renew update service. I click install and it doesn't seem like anything has been done.
Also, does it matter if I'm publishing on a computer that I'm using remotely?
Hi
. . . . Also, does it matter if I'm publishing on a computer that I'm using remotely? . . . .
Providing Web Designer, the site is being created, saved/published and uploaded are all on the remote computer this should not matter.
. . . . In the top of the right hand corner, I've been trying to remove the ISO certified image. It's linked to an expired cert. First I tried removing the file and then decided to just remove the whole thing. . . . .
Does the page view correctly in Web Designer Preview after removing the ISO logo image and link?
If you export the site to a local folder does it look OK in a browser?
What is your workflow for checking the site after making changes?
John EB
Yes the site views correctly in the web designer preview and and also when I export to a local folder. After I make changes, I go to my web browser to see if the changes have been made. I usually check on my phone too. I tried publishing again today and after I'm done and close web designer, I'm still getting the message, Renew the Update Service. And when I click yes to do this, nothing happens. Could this have anything to do with my changes not taking effect?
Hi
. . . . Renew the Update Service. And when I click yes to do this, nothing happens. Could this have anything to do with my changes not taking effect . . .
No, the Update Service is a separate issue which has no effects on Web Designer, and is a bug.
Are you using the same filename for the new logo and PDF file? If so then Web Designer may not be seeing this as a change. An option would be to replace the logo image and PDF by just replacing those files manually using an FTP program such as FileZilla.
John EB
I've deleted the graphic with the file linked to it from my site. I just tried adding 3 letters to one of the pages, published, and the 3 letters aren't showing up. I feel like I'm not working with an active program. Is it possible when I purchased the latest upgrade, the program somehow didn't get activated?
Hi,
Is it possible when I purchased the latest upgrade, the program somehow didn't get activated?
If the program is not activated, it doesn't work.
I have been playing around with a couple of my sites for a few days now with no problems.
You must be doing something wrong, like putting in the incorrect path or name of the index page. Check that the main page is index.htm.
In the Xara control center under the root of your website, check that there is only one file called index and that the date is the latest one.
Post a screen shot of your publishing screen.
John CB