Thanks for the message, I installed all three drivers, as instructed, but no change in performance, I get sound but no video from VHS. Downloaded MediaInfo, but need guidance what to submit.

Here are details of my laptop:

Device name      DESKTOP-D

Processor            Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz   2.50 GHz

Installed RAM    4.00 GB

Device ID          

Product ID           Removed by Moderator

System type       64-bit operating system, x64-based processor

Pen and touch   No pen or touch input is available for this display

Edition  Windows 10 Pro

Version                22H2

Installed on        ‎03/‎08/‎2020

OS build               19045.3930

Experience         Windows Feature Experience Pack 1000.19053.1000.0

regards

R

@Ralfen

Hi

Does the VCR have 2 SCART sockets, if so is the SCART plug inserted in the Out socket?

John EB
Forum Moderator

@Ralfen

Thank you for the additional information.

Certain things are slightly concerning:

1. If your program is called Video Saver, this is now rather old. The current version is called Rescue Your Videotapes.
2. Your computer CPU is quite old now (it is a second generation model, the latest is fourteenth generation, and quite slow, sorry). Also its integrated graphics (Intel HD3000) are really not adequate for any sort of modern video-type work, in my opinion.
3. Your installed RAM is barely enough to run your Operating System successfully I think.
4. You say you installed all three drivers. That is most definitely NOT appropriate, if by three drivers you mean those listed on that page, one each for each different "colour" of USB converter. You need the one that is correct for the colour of connector you have! Before attempting any further installation you need to FULLY uninstall all those you have installed so far!
5. MediaInfo is not going to be of any use to you or us at the moment since it is designed to analyse both the audio and video elements of any file you have transferred to your computer and you don't have video!

A suggested "plan of action":

1. FULLY UNINSTALL everything connected with Magix Video Saver (aka Rescue Your Videotapes). Our recommendation in such circumstances is to use the free Revo Uninstaller. Download and install it and then point it to your Video Saver program and have it carry out an Advanced Uninstall. Make sure you check carefully everything it says it is going to remove, especially if you have other Magix program installed.
2. Once the uninstall is finished, restart your computer. Make sure you use the Shut down or sign out>Restart option.
3. Install the appropriate drivers for your USB Connector, then your program software. I would suggest you do NOT plug the USB Connector in to your computer until the program indicates it "cannot find it" or similar message.

There can be no guarantee this will work given the age and specifications of your computer but I hope you will consider it worth your while to do. Good luck!

Jeff

@emmrecs @Ralfen @johnebaker

Hi Jeff.

Magix Video Saver for Windows 10 and 11 can still be bought boxed if you can find a copy.

And as you can see it states only 4GBs of ram is required but the Intel i5-2520M's GPU (HD 3000) although supports up to Direct X 11 can only access parts of it up to Direct X 10.1 and I doubt has access to 1GB of additional ram for video processing as you say Windows Pro 10 would have used almost all of that upon loading the operating system. I do find the specs on the side of that box somewhat confusing. Had the machine been a desktop a second hand or old stock nvidia card could have been added as the CPU could also have been used.

A pity.

Ray.