Video Pro X4 zoom adjustments are choppy and take too long

lancem wrote on 3/4/2013, 3:15 PM

I've been using the Magix movie programs for a while. I recently purchased Pro X4 and worked great! Last week I was importing 5 camera angles from a session I did. While creating the wave form, the program crashed twice. After restarting the program and the computer, the program now runs extremely rough when attempting to zoom in both horizontally and vertically. It takes multiple seconds to zoom in once and even longer if I click the + more than once!

I've reinstalled the program...this didn't change a thing. I've also reopened other projects that only one camera angle and the same thing happens. Its not the files becuase I have opened them on another computer running Pro MX it works as it should. I've checked the computer ram usage and there are no problems there either.

Any thoughts on a solution?

Comments

johnebaker wrote on 3/4/2013, 4:47 PM

Hi

I suspect the project or one or more temporary files are corrupted.

Try the following: -

Reset the program to its defaults -  File, Settings, Reset program settings to default

In the project folder and sub-folders, locate and delete any .HDP and/or .H0 files, also delete any mxfilerelatedcache.mxc2 files (this is a hidden file)

Then start a new project and bring in the video files again.

Let us know if this clears the problem.

John

 

Last changed by johnebaker on 3/4/2013, 4:47 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

lancem wrote on 3/6/2013, 1:08 PM

Yes that solved the issue!

Thank you very much!!