Dear tech support,
I have Rescue Your Videotapes - version 7.
Over the last 3 months I have not been able to successfully convert any videos whether VHS, Hi8 or DVD due to a technical issue that has risen up and that is I get flickering of the picture every 4-8 seconds. The picture is jumpy. At first I thought it may be the source e.g. VHS tape. But it happens with any source. Even when I have stopped the input, the picture jumps. I have a Core-i7 PC with 16GB RAM, 240GB SSD and Windows 10 64-bit. I have used this already the previous year and managed to convert over 30 videos. I even fully uninstalled the software and device drivers, downloaded them again from your site - but no luck.
I also installed another software which captures analog source but I get the same problem. This means it must be the hardware that is at fault. I have spent weeks on various forums but nothing has helped.
Can you please help me?
Thanking you in advance,
Aki.