Hi SP

Thanks for the prompt response...it is much appreciated. 👍

I have followed all the instructions you kindly provided and when running the setup I get confirmation of the successful installation of the MAGIX Video converter 3 but there is no mention of the driver for Conexant Polaris Unused CIR Function, that was mentioned as one of the two drivers to be installed by the setup app.

Also when I then looked in Device Manager at the Video Grabber it still indicates that no driver was installed for it. So I am guessing that your comment of "...you probably need a newer grabber compatible with Windows 11" now applies.

In that case would you know where I can get such a new grabber that will work with Video Easy?

Many thanks in anticipation.

Regards, Baldrick

@Baldrick Ok, seems to be somewhat complicated. Here is a guide by a user who was able to insall the device manually. Be aware, this was for Windows 10:

Eventually by trial and error I got the device loaded and the Conexant driver recognised by using the Conexant 64 bit driver included in the downloadable zip file for the 'Treiber Premium Wandler' . Just needed to unzip, right clicked on the ini file (highlighted below) and select install.

https://www.magix.info/us/forum/conexant-polaris-unused-cir-function-failure-to-install-driver-win-10--1259663/#ca1623390

In case you cannot get it to work on Windows 11 you can usually use any video grabber from online stores like Amazon. They start for $20-$30. Of course, there are also more expensive grabbers, but basically they all use the same cheap integrated circuits. I suggest you search on YouTube for user reviews.

@Baldrick @SP.

Regarding the link SP gave, note also the comments from John re Windows Permissions, not that I think they are a culprit in this particular case.

If it still doesn't work, you probably need a newer grabber compatible with Windows 11.

Not necessarily. The Magix Grabber is probably OK, all you need is the latest driver.

They start for $20-$30. Of course, there are also more expensive grabbers, but basically they all use the same cheap integrated circuits.

You will get what you pay for. And the various grabbers do not use the same ICs. While the Conexant chips are often used, other digitisers, such as my preferred device, the IOData GV-USB2, use completely different circuitry. And yes, the GV-USB2 works great with VE.

In addition to Youtube (and treat 90% of YT videos on the subject as being complete nonsense), I suggest you have a good look at the VideoHelp forum.

Before purchasing a new grabber, I would contact Magix Support for a driver resolution. Win 10 and 11 do change; I had an old Pinnacle digitiser that worked under my original Win 10 install but then stopped working a year so so later and will not work under Win 11. Support might have the very latest drivers.

A couple of other observations:

-You have Video Easy 6. There is a Video Easy 7; it would pay to recheck your Magix account to see if any later free upgrade versions are available to you.

-In the post that SP linked to, the text says the "INI" file; it's actually then "INF" file, as highlighted on the screenshot.

@Baldrick Ok, seems to be somewhat complicated. Here is a guide by a user who was able to insall the device manually. Be aware, this was for Windows 10:

Eventually by trial and error I got the device loaded and the Conexant driver recognised by using the Conexant 64 bit driver included in the downloadable zip file for the 'Treiber Premium Wandler' . Just needed to unzip, right clicked on the ini file (highlighted below) and select install.

https://www.magix.info/us/forum/conexant-polaris-unused-cir-function-failure-to-install-driver-win-10--1259663/#ca1623390

In case you cannot get it to work on Windows 11 you can usually use any video grabber from online stores like Amazon. They start for $20-$30. Of course, there are also more expensive grabbers, but basically they all use the same cheap integrated circuits. I suggest you search on YouTube for user reviews.

Thanks SP...managed to get the driver installed by running the relevant .inf from the 'Treiber Premium Wandler' download. But as noted I had to turn of Core Integrity...which is not great...but as I am just needing to do some transfers of some old tapes I have once done I will just uninstall Video Easy & the relevant driver and re-enable the Core Integrity feature.

And if at any time in the future I am looking to repeat I will investigate another grabber and more up to date software.

Thanks for all your help in this matter. It is very much appreciated.

Regards, Baldrick

@Baldrick @SP.

Regarding the link SP gave, note also the comments from John re Windows Permissions, not that I think they are a culprit in this particular case.

If it still doesn't work, you probably need a newer grabber compatible with Windows 11.

Not necessarily. The Magix Grabber is probably OK, all you need is the latest driver.

They start for $20-$30. Of course, there are also more expensive grabbers, but basically they all use the same cheap integrated circuits.

You will get what you pay for. And the various grabbers do not use the same ICs. While the Conexant chips are often used, other digitisers, such as my preferred device, the IOData GV-USB2, use completely different circuitry. And yes, the GV-USB2 works great with VE.

In addition to Youtube (and treat 90% of YT videos on the subject as being complete nonsense), I suggest you have a good look at the VideoHelp forum.

Before purchasing a new grabber, I would contact Magix Support for a driver resolution. Win 10 and 11 do change; I had an old Pinnacle digitiser that worked under my original Win 10 install but then stopped working a year so so later and will not work under Win 11. Support might have the very latest drivers.

A couple of other observations:

-You have Video Easy 6. There is a Video Easy 7; it would pay to recheck your Magix account to see if any later free upgrade versions are available to you.

-In the post that SP linked to, the text says the "INI" file; it's actually then "INF" file, as highlighted on the screenshot.

 

 

Hi AAProds

Thanks for your input and your clarifications.

I have noted what you say about the IOData GV-USB2 and it will be on my list of candidates as and when I go looking for a new grabber.

I also checked out Video Easy 7, and it looks like it has been officially sunsetted, as it is no longer available, even as a trial, via the Magix web site. However, there appears to be a new kid on the block that does what Video Ease did and more...MAGIX Movie Studio 2025 Platinum...and from what I can tell one can get an lifetime license upgrade for £29.99 if you have previously registered a copy of Video Easy with them.

Regards, Baldrick

@Baldrick

Yes, MMS2025 is out; it is the latest version of the Movie Edit Pro/Magix Movie Studio Line of video editors. It certainly does much more than VE and is a much more capable editor, it's main advantage being the timeline feature, whereas Video Easy only has Storyboard. The timeline makes editing much easier. There are many more Editing and Export options, as well as effects, with MMS 2025.

FYI, you can still get Video Easy as long as you buy the Rescue Your VideoTapes package; that includes the grabber.

If you have a lot of this type of analogue video work to do, I would recommend MMS 2025 though.

@Baldrick

Hi

In addition to @AAProds which I agree with, there are a series of tutorials here made by @browj2, another member of the forum, which take you through the many features of editing with the program from basic operations to complex features both with the video and audio elements of making videos, some are made with older versions of the program, however the principles are the same.

Don't let the 'apparent complexity' put you off, the tutorials will help with the basics and more.

If you get stuck on how to do something, check the forum first using the search option, it may already have been covered by another user, if nothing appropriate is found, post a question with detail, and an example, if possible, of what you want to do.

HTH

John EB
Forum Moderator

Hi AAProds

Thanks for the further clarification. For the price that one can get the latest version (£39.99 on Amazon) I think that the upgrade to MMS 2025 is a better option (£29.99 direct from Magix) given what you have advised about re. features & capabilities.

But one further question...if I may? Can one use the video grabber I have with Video Easy or would it make more sense to get an up to date one, i.e., with a Win 11 compatible driver?

Cheers, Baldrick

Hi johnebaker

Thanks for the advice & links...I am planning to refresh my very, very basic knowledge of VE once I have got all of the tapes grabbed & on my PC.

Cheers, Baldrick

@Baldrick

Can one use the video grabber I have with Video Easy or would it make more sense to get an up to date one, i.e., with a Win 11 compatible driver?

You can use the VE grabber with MMS 2025; the problem is you can't get it (the grabber) installed.

My understanding is that the grabber hardware itself hasn't changed; it's the drivers that (need to) change to work with the new Windows versions. That's why I suggested getting onto Magix Support to see if it has an up-to-date Win 11 driver for your current grabber.

Hi AAProds

I am in communication with Magix Support on another topic and will look to ask them about this also.

Thanks, Baldrick

Hi AAProds

Have just heard back from Magix Support re. this topic, as follows,:

"...Unfortunately, your programme is not compatible with Windows 11.
Please take a look at the packaging of the programme and use one of the operating systems listed there in order to guarantee trouble-free use of the programme.
The video converter driver cannot be installed under Windows 11, there is no updated driver for this and unfortunately there will not be one in the future.

We apologise for the inconvenience.

In principle, you only have two options: install an operating system that is labelled on the back of your packaging and that is compatible with your programme.
Or install the latest version of the programme that is compatible with Windows 11.

--
Best regards,

MAGIX Software GmbH"

So it looks like it is either the solution regarding manual install after disabling Core Integrity or getting a new video grabber, as purchasing & installing MMS 2025 will not resolve the driver issue.

I will have a think on this and plot the best course of action for me.

Again, thanks for all the advice, support & guidance you (and SP & johnebaker) have provided...you are a credit to the forum.

Regards, Baldrick

@Baldrick

Hi

All is not yet lost.

What is the colour of the USB device and any model numbers or other markings?

Which driver did you try installing from the download page @SP. gave you a link to ?

In Windows settings, Privacy & security, App permissions, Camera and Microphone ensure that the option Let desktop apps access your ..... are on - you may have to scroll down to see this option.

John EB

Hi johnebaker

Hope that yo are well?

Thanks for the further email...the colour of the grabber is black & model no. is K0065.

I have checked the suggested Windows settings and the Camera-related on for Video Easy is 'on'. However, in the case of the microphone setting there is no option to give Video Easy permission. SO not sure if the latter is the issue or not.

I tried the MAGIX Videowandler - Black download first, following the instruction provided. And when that did not work I tried the MAGIX Videowandler - Premium download. That worked but as already noted I had to turn off the Core Isolation feature...which is not great...but hopefully this will only be temporary, and once I have grabbed the videos I need to I can re-enable it after having removed the uncertified drivers, etc.

My thoughts are that if I need to use Video Easy again after that I may invest in another grabber which has Win 11 compatibility...and hopefully that will resolve the issue once and for all.

Cheers, Baldrick

@Baldrick

Hi Baldrick.

. . . . K0065 . . . . MAGIX Videowandler - Premium . . .That worked but as already noted I had to turn off the Core Isolation feature...which is not great.

That is the correct driver for the K0065, so the issue is not with the driver installation but the Core protection stopping access to it .

Which Antivirus are you using and what exactly do you have to turn off?

John EB