Video clip turns green!

Daneane71 wrote on 10/19/2016, 10:11 PM

One video clip I'm inserting into my movie turns green and distressed. It looks fine when I play it outside of the program.  Any ideas? The rest of the video clips are fine.

Currently using Magix Movie Edit Pro Plus 2021 on Windows 10 OS,

Device name    LAPTOP-IGAPNCBQ
Processor    Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
Installed RAM    8.00 GB (7.89 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Comments

johnebaker wrote on 10/20/2016, 4:13 AM

Hi

Is the 'green' video clip the same format and from the same source as the other video clips?

Use MediaInfo to analyse the clip that is causing the problem, drag the clip onto MediaInfo,  then select the Tree view and then File, Export and export as a text file.

Copy the contents of the text file and post the results.

We also need your computer specification and Windows version - if 10 have you applied the Anniversary update?

John EB

Last changed by johnebaker on 10/20/2016, 4:13 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Daneane71 wrote on 10/20/2016, 7:29 AM

Hi

Is the 'green' video clip the same format and from the same source as the other video clips?

Use MediaInfo to analyse the clip that is causing the problem, drag the clip onto MediaInfo,  then select the Tree view and then File, Export and export as a text file.

Copy the contents of the text file and post the results.

We also need your computer specification and Windows version - if 10 have you applied the Anniversary update?

John EB

Yes, the format is the same as the rest, I'm using Windows 10 but did not apply the Anniversary update. Where can I find it?

Last changed by Daneane71 on 10/20/2016, 7:29 AM, changed a total of 1 times.

Currently using Magix Movie Edit Pro Plus 2021 on Windows 10 OS,

Device name    LAPTOP-IGAPNCBQ
Processor    Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
Installed RAM    8.00 GB (7.89 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Daneane71 wrote on 10/20/2016, 7:42 AM

Hi

Is the 'green' video clip the same format and from the same source as the other video clips?

Use MediaInfo to analyse the clip that is causing the problem, drag the clip onto MediaInfo,  then select the Tree view and then File, Export and export as a text file.

Copy the contents of the text file and post the results.

We also need your computer specification and Windows version - if 10 have you applied the Anniversary update?

John EB

General
Complete name                            : C:\Users\Daneane\Pictures\2016-10\Cafe 2.0.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (mp41/avc1)
File size                                : 3.59 MiB
Duration                                 : 6 s 766 ms
Overall bit rate                         : 4 457 kb/s
Encoded date                             : UTC 2016-10-20 02:52:03
Tagged date                              : UTC 2016-10-20 02:52:03
Writing application                      : vlc 2.2.0 stream output

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 6 s 607 ms
Bit rate                                 : 4 424 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 090 pixels
Original height                          : 1 080 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.071
Stream size                              : 3.48 MiB (97%)
Language                                 : English
Encoded date                             : UTC 2016-10-20 02:52:03
Tagged date                              : UTC 2016-10-20 02:52:03

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 2
Codec ID                                 : 6B
Duration                                 : 6 s 766 ms
Source duration                          : 6 s 763 ms
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 kHz
Compression mode                         : Lossy
Stream size                              : 105 KiB (3%)
Source stream size                       : 105 KiB (3%)
Language                                 : English
Encoded date                             : UTC 2016-10-20 02:52:03
Tagged date                              : UTC 2016-10-20 02:52:03
mdhd_Duration                            : 6766

 

Last changed by Daneane71 on 10/20/2016, 7:42 AM, changed a total of 1 times.

Currently using Magix Movie Edit Pro Plus 2021 on Windows 10 OS,

Device name    LAPTOP-IGAPNCBQ
Processor    Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
Installed RAM    8.00 GB (7.89 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

johnebaker wrote on 10/20/2016, 10:05 AM

Hi

. . . . I'm using Windows 10 but did not apply the Anniversary update. Where can I find it? . . . .

You do not need to it will automatically download if you have not changed any of your Windows update settings.

Has the video clip been converted or edited using VLC - in particular version 2.2 which has a bug in it giving the odd vertical resolution of 1090 pixels when it should be 1080 pixels?

If so do you have the original clip andhave you tried importing this into Movie Edit Pro?

HTH

John EB

Last changed by johnebaker on 10/20/2016, 10:05 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Daneane71 wrote on 10/20/2016, 10:38 AM

Hi

. . . . I'm using Windows 10 but did not apply the Anniversary update. Where can I find it? . . . .

You do not need to it will automatically download if you have not changed any of your Windows update settings.

Has the video clip been converted or edited using VLC - in particular version 2.2 which has a bug in it giving the odd vertical resolution of 1090 pixels when it should be 1080 pixels?

If so do you have the original clip andhave you tried importing this into Movie Edit Pro?

HTH

John EB

Ironically yes, I did convert it using VLC because the original clips were .mov files and Magix said that the file format could not be read. Also the other video clips in my movie were also converted with no issues.

Last changed by Daneane71 on 10/20/2016, 10:38 AM, changed a total of 1 times.

Currently using Magix Movie Edit Pro Plus 2021 on Windows 10 OS,

Device name    LAPTOP-IGAPNCBQ
Processor    Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
Installed RAM    8.00 GB (7.89 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Daneane71 wrote on 10/20/2016, 6:42 PM

Hi

. . . . I'm using Windows 10 but did not apply the Anniversary update. Where can I find it? . . . .

You do not need to it will automatically download if you have not changed any of your Windows update settings.

Has the video clip been converted or edited using VLC - in particular version 2.2 which has a bug in it giving the odd vertical resolution of 1090 pixels when it should be 1080 pixels?

If so do you have the original clip andhave you tried importing this into Movie Edit Pro?

HTH

John EB

Ironically yes, I did convert it using VLC because the original clips were .mov files and Magix said that the file format could not be read. Also the other video clips in my movie were also converted with no issues.

I managed to solve the green issue, however now I have a new one. When exporting my finished movie (regardless which format I'm exporting to) the last 25 seconds of my movie is cut off. It just so happens to be where the aforementioned clip is. I'm sure it's related. 

Also, I installed the software onto a new laptop that had Windows 10, I did not upgrade to Windows 10 from my previous version. How do I get Magix to be compatible? It's almost unusable. 

Last changed by Daneane71 on 10/20/2016, 6:42 PM, changed a total of 1 times.

Currently using Magix Movie Edit Pro Plus 2021 on Windows 10 OS,

Device name    LAPTOP-IGAPNCBQ
Processor    Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
Installed RAM    8.00 GB (7.89 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display