Comments

johnebaker wrote on 6/12/2018, 12:48 PM

Hi

. . . . it says video but alas I cant access video . . . Im using a 2014 program, and im using windows 10 . . . .

We need more information:

  1. Program full name and version as found under Help, About. . . .
     
  2. Windows version and is it up to date?  Press and hold down the Windows key and the R key - in the dialog that opens type in winver and press enter.
     
  3. Video format you are trying to import.

Note Music Maker only supports importing AVI, Windows Media (*.wmv, *.asf), MAGIX Video (*.mxv) and Quicktime Movies (*.mov).

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Arturo-Branco wrote on 3/11/2019, 5:20 PM

I'm having the same issue here...
I'm using Magix Music Maker 27.0.3.32, while trying to import a .avi file to the program I get an error message saying the file can't be read...


 

emmrecs wrote on 3/12/2019, 4:57 AM

@Arturo-Branco

Welcome to the Magix forums.

The .avi file format is actually a container format, within which a wide range of codecs can be used. It would seem, from your error message, that your computer does not have, or Music Maker cannot use, a codec necessary for the reading of your file.

You need to download and install the free MediaInfo utility, point it at your .avi file and then post the results of the Text view here. With that information, we may be able to suggest a solution.

It would also be helpful to know a lot more about your actual computer; this post will give you some idea of what information would be really helpful.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Arturo-Branco wrote on 3/12/2019, 5:07 PM

Hello Jeff

I downloaded the utility and run it with one of the videos I'm getting the error message...



My PC is a Core i5 4460, 3.20Ghz, 8 Gb Ram, video card Nvidia GForce 210, HD Toshiba DT01ACA050 500Gb, with a Windowns 10 Home Single edition up to date...

emmrecs wrote on 3/13/2019, 4:48 AM

@Arturo-Branco

Two things are "unusual" about your video file, either or both of which may be causing MM to not be able to display the video: the frame rate (35fps is one I have never seen before. I think MM will expect 24, 25 or 30); aspect ratio, 1366 x 666 is, again, not standard.

I am also confused by the codec being stated as "Basic Windows Bitmap format". Is your "video" essentially a static image?

One other question/comment. I see the audio on this video is 44.1kHz sample rate. Are you running MM at the same sample rate?

Jeff

 

 

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 3/13/2019, 5:22 AM

@Arturo-Branco

Hi

The MediaInfo data would suggest the export is from Blender - is this correct?

If so, did you export as PNG files and then combine these to make the AVI using Blender or export directly as AVI?

Exporting directly as AVI RAW or AVI JPG at 1280 x 720 both work with Music Maker irrespective of the framerate setting.

As @emmrecs has said the resolution may be causing the issue.

Check your export settings and use a standard resolution eg 11280 x 720 or 1920 x 1080.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Arturo-Branco wrote on 3/13/2019, 5:09 PM

Wow! The file data seems to be quite messy... =D

No, It's a 2D animation made in Adobe Flash CS6 and exported as .avi file (no options presented to export as avi raw or avi jpg)...

I will try changing the resolution and framerate... I found that if I export it as 24bit colors instead of 36bit, MM let me import it there... Quite strange... Oo

 

johnebaker wrote on 3/13/2019, 5:48 PM

@Arturo-Branco

Hi

. . . . I found that if I export it as 24bit colors instead of 36bit, MM let me import it there... Quite strange... Oo . . . .

24 bit colour is the 'the standard' for video which MMM supports, higher bits/colour are not supported.

It is odd that MediaInfo reports the video as being 8 bit depth, which refers to the number of bit per colour ie Red, Green, or Blue - 3 colors x 8 bit depth = 24 bit, when it should say 12 bit.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.