I'm trying to get a video out.. like right now.. and it's completely impossible because the program will not even open up.
I've uninstalled & reinstalled the entire program. Twice. Googled the exception number and followed the steps to give the best possible graphic settings to the program. Ran the program as administrator. Multiple times. If I don't run the program as administrator it fails booting up on the 'Magix Low Latency 2016' part with ZERO error message. When I run the program as administrator it gives me the exact same error. I'm at a complete loss and have ZERO way to contact Magix or get on a live chat with someone that can help me get this issue resolved in a timely manner.
Just curious whether they decided to brick the service because I literally JUST renewed my yearly subscription a few weeks ago and they want me to move to a newer program? At a geniune loss here as to what to do and I have no way of getting this video edited and rendered before my live stream in 37 minutes. Been using this video editing software for just over a year and it crashes all the time so if I don't save every 5 minutes I lose sometimes 30 minutes of my time redoing what I just did. Highly doubtful someone is going to give me a solution to this in the next 5 minutes so I can get my video done before I go live.
Sounds like I'm going to be going to Adobe from here as I hated this software anyway but it at least MOSTLY worked and I was familiar with the program enough to edit multiple videos in the span of an hour.
Problem Description
Application Name: VEGAS Pro
Application Version: Version 20.0 (Build 411)
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\SYSTEM32\ntdll.dll
Fault Address: 0x00007FFED2123ABA
Fault Offset: 0x0000000000033ABA
Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe
Process Version: Version 20.0 (Build 411)
Process Description: VEGAS Pro
Process Image Date: 2023-06-13 (Tue Jun 13) 01:23:12