VdLuxe slaat vast .. fout in module VCRUNTIME140.dll

pevor wrote on 1/20/2022, 8:40 AM

Na toevoegen van titel en exporteren film naar .mp4 verschijnt deze error en slaat programma vast. Kan ik mijn installatie repareren en hoe??

Video deLuxe Plus, versie 21.0.1.116 (UDP3)

Windows 10 Home, version 20H2 (OS build 19042.1466, 64-Bit .. Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz .. 8098 MB) Werkgeheugen



Ik zou de gehele foutmelding kunnen posten, maar zie geen optie om plaatjes te uploaden.

Thx for support, Peter

Comments

emmrecs wrote on 1/20/2022, 8:50 AM

@pevor

Welcome to the Magix user to user forums.

We really do need to see the full error message. You can attach an image to your post by clicking on the up arrow in the blue circle in the header of the box where you write your reply and then selecting the image.

We also need to know a lot more about your computer (please see this post) and exactly which version and build of VdL (MEP) you have. You can check under Help>About. It would also be helpful to see a screenshot of the Export screen to show exactly what selections you have made.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

pevor wrote on 1/20/2022, 9:13 AM

Hi Jeff,

I've added the info you've asked for. Is this sufficient??

In the meantime I will reinstall the program, maybe that helps?! Update: Reinstall failed, I seem to have a newer version than the current download version already.

Many thx, Peter

Former user wrote on 1/20/2022, 10:16 AM

Hi, just for anyone - i think i recreated the op's screenshot with the top track Solo, but i don't really know what is trying to be achieved by duplicating the events like that?

export at mpeg-4,

I get the expected error msg

click Ignore so it exports but the video plays fine, the other track doesn't show because the top track is Solo 🤷‍♂️

@pevor More info is needed, read that link provided esp the MediaInfo https://mediaarea.net/en/MediaInfo

 

 

CubeAce wrote on 1/20/2022, 10:33 AM

@Former user

Hi Gid.

Do you have the same problem if you mute the opposing track rather than solo the track needed?

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

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Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

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pevor wrote on 1/20/2022, 10:34 AM

Thx for your response Gid
1. What I wanted to create is a flashing arrow, to point at something on a video. To get equal time lenghts in arrows and 'nothing', I multiplied all arrows behind each other and pulled down the 'in-between' arrows to get an equal pause time lenght. So I only need the solo track.
2. When exporting it to .mp4 I indeed have ignored the empty spots, since they are there for a purpose, as I explained in para 1.
3. But then I get the error message (above) and the program freezes ;-(
4. I cannot provide more info through MediaInfo since VdLuxePlus freezes when exporting to .mp4.
 

Former user wrote on 1/20/2022, 11:47 AM

@CubeAce The same result, i get the blank spaces error, click ignore, it exports, & the file plays just like the other but the other way, only bottom track showing,

@pevor you're better off leaving them on the same track, then use the opacity slider to reduce their appearance, Use the ctrl key + click to select the ones you want then adjust their opacity or you could drag them down to make it easier to adjust all those but then drag them back up so the track has no gaps,

Or use the Brightness to keyframe one event, then use the ctrl key+drag to duplicate,

Or put a blank/transparent png between each event, ctrl+drag to duplicate, (i put a black solid which could be chroma keyed out)

There's a few ways you could do this but whichever way you do it, you're better not leaving blank spaces 👍

Why you get that error i dunno 🤷‍♂️

 

 

 

 

johnebaker wrote on 1/20/2022, 12:56 PM

@pevor, @CubeAce, @Former user

Hi

. . . . Intel(R) Core(TM) i7-2600K  . . . .

The processor does not have a supported integrated graphics chipset for running Movie Edit Pro 2022 v 21.0.1.116.

Is there a second graphics card installed in your computer if so what make /model is it?

In the Program settings, Device options tab, check that the Import, Processing and Export options are set to CPU and try the export again.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

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pevor wrote on 1/20/2022, 1:15 PM

@ Gid .. Many thx for your suggestions, really appreciate it, but no joy unfortunately.

@ John .. Happy camper now, your suggestion did the trick, many thx !!! .. My 2600K might be too old, is that correct??

Previous Settings:

Current Settings:

Former user wrote on 1/20/2022, 1:28 PM


Previous Settings:

Current Settings:

What happens if you set the all to GTX 1080?

Former user wrote on 1/20/2022, 1:31 PM

@pevor I don't have Intel but I have CPU option in the dropdown if i wish, setting it to CPU will bypass the graphics card i believe (which i don't), this is mine

johnebaker wrote on 1/20/2022, 1:34 PM

@pevor

Hi

. . . . My 2600K might be too old, is that correct . . . .

It is for the reason I gave previously - the integrated GPU is too old - there is still some usefulness in the CPU as it has 4 cores and supports Hyperthreading..

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

pevor wrote on 1/20/2022, 1:53 PM

@ Gid .. Why should I select a GPU I don't have (just kidding ;-) ) ??
@ John .. Completely clear now 👍

Many thx gentlemen !!!