Comments

SP. wrote on 4/20/2022, 12:09 AM

@Angel-Hernandez Samplitude Music Studio 15 officially only works on Windows 2000, XP and Vista. Which operating system are you using?

Angel-Hernandez wrote on 4/20/2022, 12:11 AM

Xp Vista

SP. wrote on 4/20/2022, 12:19 AM

XP or Vista?

Angel-Hernandez wrote on 4/20/2022, 10:11 AM

Vista

SP. wrote on 4/20/2022, 10:39 AM

@Angel-Hernandez Ok, what error message are you getting?

Angel-Hernandez wrote on 4/20/2022, 11:06 AM

I’m getting on now hold on please

Angel-Hernandez wrote on 4/20/2022, 11:12 AM

It says unexpected data received

SP. wrote on 4/20/2022, 11:16 AM

@Angel-Hernandez Does this error message appear if you want to enter your serial number and e-mail address?

Angel-Hernandez wrote on 4/20/2022, 11:17 AM

When I enter the activation code to activate

SP. wrote on 4/20/2022, 11:24 AM

@Angel-Hernandez Have you tried offline activation?

Angel-Hernandez wrote on 4/20/2022, 11:32 AM

I’ve had this program for years bought it and recorded a lot of songs on it last I knw there’s still some music on there I never released almost done jus needing a mix and master I need to get pass this to retrieve those songs

Angel-Hernandez wrote on 4/20/2022, 11:34 AM

No not offline

Angel-Hernandez wrote on 4/20/2022, 11:50 AM

Any thoughts

SP. wrote on 4/20/2022, 11:51 AM

@Angel-Hernandez There should be an option in your dialog box where you can click to activate the software offline. You should then get a code and Computer ID number that you can enter in your user account at https://www.magix.com/int/support/my-service-center/ You should then get a response code you need to enter back into Music Studio to unlock it.

Angel-Hernandez wrote on 4/20/2022, 11:51 AM

Can’t record mix master access to my files nothing till I can get back in

Angel-Hernandez wrote on 4/20/2022, 11:59 AM

Offline? I see three boxes enter code to activate an online connection will be established that’s where I been on other two are to buy only activate full version post/fax and to buy only reactivate full version

SP. wrote on 4/20/2022, 12:24 PM

@Angel-Hernandez Try post/FAX.