Upgrade to SOUND FORGE Audio Cleaning Lab

Noggle wrote on 6/9/2019, 6:40 PM

Hi all,

I have a very simple question but cannot find an answer anywhere. I have asked MAGIX sales but have no reply yet.

I do not own a licence for an earlier version of the Audio Cleaning Lab. I DO own a licence for Sound Forge Pro 11, Spectral Layers 3.0, and Vegas Pro 13.

Q - Will my Sound Forge (with or without the others) allow me to obtain an UPGRADE to the current SOUND FORGE Audio Cleaning Lab? It's on sale and I want to take advantage of that.

Thanks.

Comments

emmrecs wrote on 6/10/2019, 4:15 AM

@Noggle

Welcome to the Magix forums.

My understanding is that Magix sees Sound Forge Audio Cleaning Lab (SFACL) as an "update/upgrade" to the older "Audio Cleaning Lab" (ACL) and "Video Sound Cleaning Lab" (VSCL) products, not to SF itself. Certainly, I was offered the new version as an upgrade from VSCL.

So, unfortunately, I don't think your purchasing history entitles you to buy SFACL as an upgrade but there is no harm in trying to persuade Sales to allow you to do so!

Jeff
Forum Moderator

Noggle wrote on 6/10/2019, 9:07 PM

Thanks for your reply. I suspect you are correct. My hopes were based on that, in the past, a number of other companies have allowed me to use one of their programs to upgrade to a totally different program that they also sold. i.e. Just because I was already in with them, they wanted to keep me there. Major companies, too.

Noggle wrote on 6/11/2019, 1:55 AM

Hi Jeff,

Good news! I tried an experiment .....

I decided to order the current SF Cleaning Lab by clicking Upgrade and proceeding to Checkout. I thought that it would ask for my serial number of an earlier version and I would type in my one for Sound Forge Pro 11. It should then tell me if I was ineligible.

It asked me to log in to my MAGIX account before proceeding. As soon as I logged in this message came up:

"Congratulations! The upgrade offer has been activated successfully."

It had looked at the MAGIX products I already have and approved the upgrade to the Cleaning Lab based on what it found! Very nice and I'm very happy.

Well, I am until install and run it, I guess. So far, so good, anyway. I hope others in my position get to read these posts.

Regards,
Noggle

browj2 wrote on 6/11/2019, 7:45 AM

I get the following pop-up advert every other day:

I'd say go for it. However, you may want to try it first to see if you prefer it to Soundforge Pro 11.

John CB

Noggle wrote on 6/11/2019, 6:11 PM

Thanks. As far as I can see, the Cleaning Lab is not a substitute for Sound Forge but is an extension of Sound Forge's current cleaning attributes. Anyway, I now have both but haven't installed the Cleaning Lab yet. I'll see how I go.

Noggle wrote on 8/14/2019, 5:17 AM

I have been using Sound Forge since the days of Sonic Foundry and Vegas Pro since v 3. I am totally new to the Sound Forge Audio Cleaning Lab. I have skimmed the manual and read in detail all the cleaning sections which is mostly what I want. I will continue to use SF and Vegas for other aspects that I've always been doing with them. I'm confused about something - perhaps I'm just thick! .....

On the Cleaning page on screen there are a number of rectangular boxes for different aspects of cleaning. e.g. Clicks, Hiss, Hums etc. On each there is an On/Off button. The manual says that, when a cleaning effect is switched On then the effect is applied immediately. But you can then turn it Off and the audio file returns to its original state. I am totally used to having to click an Apply button or a Render button but I can't see anything like that in the manual. So .....

- How are the chosen cleaning effects 'burned in' to the audio file?
- Does that occur when you Export it?
- Is it a destructive process on the original audio file?

Thanks.

Regards,
Noggle

emmrecs wrote on 8/14/2019, 9:33 AM

@Noggle

Any cleaning effect is applied ("burned in to the file") when you choose to Export it, assuming that the selection of effects wanted are all switched on..

The process is destructive to the original file ONLY IF you do not select a new name for the file when exporting it. For additional "security" (to ensure I don't accidentally lose the original file!) I often create a copy of the file (via File>Save as) before beginning any remedial work.

HTH

Jeff

Noggle wrote on 8/14/2019, 7:31 PM

Thanks for all that. Very clear.