Comments

emmrecs wrote on 3/22/2021, 5:35 AM

@Kosa-Endre

These are user to user forums, so no-one from Magix staff will see your post, sorry.

Just to clarify one possible misunderstanding in your post: any and all updates/upgrades to any Magix product which is purchased are free for one year from the date on which the original installation is registered; that is the Magix Update Service. Any updates or upgrades offered after that date require the user to renew (pay for) a further twelve months of the Update Service.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Kosa-Endre wrote on 4/1/2021, 4:35 AM

I renewed the license, the program was also updated, but now everything has become slower. In several cases, the cursor jumps back to the beginning and only works normally when restarted. Currently, dji-mp4 material loses audio-video sync in several cases and only occasionally returns to normal. DJI-mp4-29 fr / sec material, which I used to convert due to 25 fps. However, sometimes editing works without a sync error. Would it be advisable to remove the program from the machine and reinstall it? Look forward to their response!
Regards Endre Kosa