Updates and Video Lag

SantomPhith17 wrote on 11/6/2020, 6:12 PM

Every time I open MovieStudio17 Platinum it claims there's an update but can't seem to get it to download
-&it seems lately my videos have developed a lag in synching video w/audio
-was told by tech support to uninstall &reinstall but not sure if that's safe -hate to lose the software

would appreciate any advice
ThankYou