Updated to windows 10. Tried to reenter my license and says I'm maxed

ed-cook wrote on 5/28/2020, 10:25 AM

Tried to enter license after windows 10 upgrade and audio cleaning lab 2013 says I'm maxed out. I need you to reset so I can use the program on 2 licenses. I payed for the program I need it.

Comments

emmrecs wrote on 5/28/2020, 11:13 AM

@ed-cook

Welcome to the Magix forums.

These are user to user forums, not Magix Support, so there really is no point in writing that I need you to reset... because we, all the fellow-users who post here, have no access at all to your account details and so cannot reset anything for you!

However, you can do this yourself! Go to your Magix account, log in, go to "My Products", find where your version of Audio Cleaning Lab is listed and deactivate it on any computer you no longer own or use.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam