Updated program patch and it does not recognise my premium edition

StephenGillespie wrote on 7/3/2021, 4:53 AM

I installed an update patch and now the program will not let me export to mp3 format. I purchased a premium version last year and now the program is showing the free edition.

 

My serial No. Removed by Moderator

 

 

 

Comments

SP. wrote on 7/3/2021, 4:57 AM

@StephenGillespie Please remove the serial number. This is a public forum and everyone can see it.

It usually helps to go into the program settings and click on the button to clean up the store. This will delete the old cache. It should work again after doing this.

Bol wrote on 7/3/2021, 5:44 AM

@StephenGillespie

Hello Stefphen,

Welcome to the forum for and by Magix users.

What you might try is to log out and back in.

Good luck, Rob

Last changed by Bol on 7/3/2021, 5:45 AM, changed a total of 1 times.

Als een kwestie onoplosbaar lijkt, komt dat niet omdat je de oplossing niet ziet, maar omdat je het probleem niet ziet.

If an issue seems unsolvable, it is not because you do not see the solution, but because you do not see the problem.

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