Comments

emmrecs wrote on 4/1/2020, 4:56 AM

@Michael-Mish

Yes, the renewal runs for 12 months from the date of renewal if your previous Update service has lapsed, I believe.

If a user renews their service before the previous one has lapsed the new service starts from the date the old one would have expired.

HTH

Jeff
Forum Moderator

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Michael-Mish wrote on 4/1/2020, 5:07 AM

thanks Jeff. Because it means the difference of 3 months subtracted from the 12 month renewal, I thought it an important question

emmrecs wrote on 4/1/2020, 5:29 AM

@Michael-Mish

it means the difference of 3 months subtracted from the 12 month renewal,

Understood, and I fully agree with you.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Michael-Mish wrote on 4/1/2020, 5:44 AM

I just extended and it is from the date of renewal. right you are!