Update Downgraded me to free edition and now I can't enter my code

Caleb-Pfiester wrote on 6/23/2021, 3:19 PM

I recently downloaded the latest update, after which it downgraded my program to the free version. I attempted to re-enter my serial number, but when I do the "Activate" button does nothing. I also clicked "Manage My Subscriptions", and it says "An error has occurred during the purchase process. Please help, I can no longer export projects due to it being the free version.

Comments

SP. wrote on 6/24/2021, 12:51 AM

@Caleb-Pfiester This problem can appear after an update. Please go into the program settings and click on the button to clean up the store. This should help.