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emmrecs wrote on 8/25/2021, 9:37 AM

@WaiKitThomas-Hau

Welcome to the Magix user to user forums.

These are public forums so personal data, like your email address, should never be posted here, unless you are happy for it to be harvested by bots who will spam your Inbox. Hence, I have removed it.

Please explain what you mean when you say you have Photostory Deluxe Unlimited edition. The software is shortly to move to a subscription model but currently still offers the old Update Service, where updates and upgrades are free to download for 12 months from the date of the original purchase. So, when did you originally buy PS Deluxe? If it was more than 12 months ago you will need to buy the upgrade to the new version. Or wait until the new Subscription Service is fully operational. I think.

Jeff
Forum Moderator

Last changed by emmrecs on 8/25/2021, 9:38 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam