Unable to uninstall and install again!!!!!

Jiahao-Yao wrote on 11/9/2018, 2:19 PM

I got this program yesterday and I was having problems with the microphone and MIDI problems which worked at the beginning, but once I tried the day after the microphone just can not record even if I selected it at the audio record window.

After that I was uninstalling the programme and downloaded the install patch to have it again, but when I initiate the patch it only says to uninstall the programme without any other option.

Please help me!!!

Comments

emmrecs wrote on 11/10/2018, 3:57 AM

Hi, welcome to the Magix forums.

Clearly, the uninstall did not work. Please follow exactly the method detailed in this tutorial to completely uninstall the original version and then try the reinstall. (The tutorial is titled "Fixing program issues after Windows 10 upgrade" but also applies to any user needing to completely remove a Magix program.)

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam