Unable to log in since changing my email address

Ian-Boase wrote on 6/16/2024, 2:21 AM

Hi there, I am subscribed into Vegas 365. I recently changed my email address and now I am unable to access Sound Forge 17.

I can access Vegas.

I get a message saying the email address is already taken.

Help!

Comments

SP. wrote on 6/16/2024, 2:30 AM

@Ian-Boase Log into your customer account at Magix.com. Look under My Products for Sound Forge. Open the details and disable the installation. Then try to reactivate it on your computer.

Ian-Boase wrote on 6/16/2024, 3:47 AM

Thanks SP, that solved the issue! Cheers!