I need help. I don't know if this is the right forum or not. I am looking for the forum for 'Vegas Pro 365' which I am having problems installing. It just hangs. I have re-started it several times. I've been trying for days. I once had to stop it from the task manager because I needed to reboot. Subsequent installations have attempted to 'remove' a prior installation but will still hang. It doesn't try to 'remove' anymore but it just hangs. The screenshots are what it shows and it just never proceeds anywhere beyond that.

I have time-sensitive projects that I need to get done. I would like to email Magix technical support about this directly but apparently they are harder to get to than The Wizard of Oz. I've never been able to determine how to do that. I had a lot of trouble getting into this service forum because of password confusion with the main site. Can someone please help? Thanks.

FYI this is from the link under 'My Products' on the magix website so it is at least version 20 but I don't know if it is 'build 2'. The installer program filename is vegaspro365_dlm.exe. This is a 1st time install on a new machine. It is Windows 11. It is all updated (Windows). The specs on the machine is that it is a Dell XPS 8950. It has a 12th Gen Intel(R)Core(TM) i7-12700 processor (12-Core, 25MB Cache, 2.1GHz to 4.9GHz) and the memory is 16GB DDR5, 2x 8GB, at 4400MHz; up to 128GB and of course there is enough hard disk space and everything: solid state drive. Thanks.