Unable to install A Fantasy Tale soundpool

Jumpman98 wrote on 3/6/2018, 6:22 PM

I'm having this exact same issue, but it's not for installing fresh soundpools, it's for installing updates to soundpools I already installed previously.

dennis-lugo-coll wrote on 3/10/2018, 10:35 PM

I am also having the same problem with the same soundpool.

talkingstick wrote on 3/11/2018, 7:43 PM

Me too! How come technical staff do not give a solution?

browj2 wrote on 3/11/2018, 9:03 PM

Works for me. Where are you looking for this in MusicMaker? Under

A Fantasy Tale

or

Score - A Fantasy Tale

The files are located at:

C:\Users\Public\Documents\MAGIX\Common\Soundpools\Shop\Score - A Fantasy Tale

and in MusicMaker at:

@talkingstick

This is a user forum, not Magix Support. If you want to raise a ticket, you do it on the Magix.com site, under Support.

John CB

Forward

talkingstick wrote on 3/12/2018, 12:52 AM

Here is a link to a screen shot to the start of my troubles: My version is 25.1.2.78 I have not had Music maker for that long! So how do I update this patch you talk of?

https://gyazo.com/f64a98a99f51e8189c96064ca47176fb

browj2 wrote on 3/12/2018, 7:05 AM

I noticed that none of you gave any information on the version of MusicMaker that you are using. Please do so.

The latest version is 25.1.2.78. If yours is earlier, that may explain the problem and you need to update to the latest patch.

@talkingstick

Are you able to navigate to the location of the instruments of

C:\Users\Public\Documents\MAGIX\Common\Soundpools\Shop\Score - A Fantasy Tale

using Windows Explorer and open the subfolders?

If so, then your problem may be the version of MusicMaker and you need to update.

If not, then your problem may be one of access.

John CB

jani-vuorio wrote on 3/12/2018, 12:23 PM

I'm at the latest version.

I can see all other soundpools.

Also I cannot update any existing soundpools.