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emmrecs wrote on 6/1/2020, 5:42 AM

@Serge-Jean-Louis

Welcome to the Magix forums.

These are user to user forums, not a contact for Magix Support, so personal and confidential information, like order numbers, serial numbers, email addresses, should never be posted here.

For help with your problem you need to contact Magix Support, using the Support button in the header of any forum page.

However, have you read this pinned post? If you are running OSX Catalina then Sound Forge cannot be installed or run.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam