Comments

johnebaker wrote on 8/8/2021, 5:50 AM

@Lars-Husby

In this instance the 503 service unavailable error means the service for creating accounts is not available - the server may be under maintenance - try again later.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Lars-Husby wrote on 8/9/2021, 1:09 PM

@Lars-Husby

In this instance the 503 service unavailable error means the service for creating accounts is not available - the server may be under maintenance - try again later.

John EB
Forum Moderator

it looks like the "create account" is up and running again, but now it's not possible to pay for the loops. Is the payment gateway closed for maintenance?

johnebaker wrote on 8/9/2021, 3:04 PM

@Lars-Husby

Hi

. . . . now it's not possible to pay for the loops . . . .

Depending on your location this may be related to this article.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Lars-Husby wrote on 8/9/2021, 3:21 PM

@Lars-Husby

Hi

. . . . now it's not possible to pay for the loops . . . .

Depending on your location this may be related to this article.

John EB

Hi thanks for the tip, but i don't think the problem is related to this. The 2-factor authentication looks like it's working, but when i put a product in the basket and trying to pay with my mastercard, the price for the product is zero, and the site just produces an error. I have sent an email to Magix regarding to this problem, and i hope i get an soulution as soon as possible. It would been easier if there was possible to pay with paypal.