Trying to get a refund for Movie Studio 18.

Always_Toxicity wrote on 10/16/2021, 7:03 PM

I'd like to try and get a refund for Movie studio 18 Platinum as it is nothing like the previous programs I've used (Movie studio 16 Platinum) and I do not want to have to relearn how to edit through an entirely different program. I know this isn't down to Vegas itself, but more so on MAGIX, however I'm just looking for a contact email to try and get this sorted as I'm not satisfied with the product delivered.

Comments

emmrecs wrote on 10/17/2021, 7:15 AM

@Always_Toxicity

Please read this web page which details the terms under which the user may cancel an order and request a refund, as well as how to achieve this.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam