Trouble with Codecs. I ordered one a week ago, but it's not working.

Afrikitty wrote on 8/11/2023, 12:23 PM

I have recently started using my Magix Movie Edit Pro MX Plus video software after a hiatus of a few years. I am having problems rendering my videos as an MPEG-4. A few days ago, I received a codec allowing me to do this and I was able to render ONE video using that codec. But now it tells me I need another one, but when I try to order one, I am asked if I am a guest or and administrator. This is madening, as I have never had this problem before. I was told that the last codec would be a ONE TIME activation. So please can somebody tell me how I now suddenly start to run my own video editing software as an administrator as I cannot find out how to do this. And how many codecs am I going to suddenly need. Do I need one for each video I want to render, or is one enough. Please help me as I am upset about this now. I am running Windows 10.

Comments

emmrecs wrote on 8/11/2023, 1:57 PM

@Afrikitty

Welcome to the Magix user to user forums.

First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent version of Windows.

However, the purchase of the mp4 codec should be a once-for-all event! You should NOT be being asked for another one, unless something on your computer is blocking its use. You may need to investigate whether your antivirus/firewall or Windows itself is preventing it running properly.

To Run as Administrator the easiest method, assuming you have an icon on your computer desktop which you click on to start the program is to do the following: right-click on the icon and from the menu that opens choose the option to "Run as administrator". You will need to do this each time you open the program.

HTH

Jeff
Forum Moderator

johnebaker wrote on 8/11/2023, 3:55 PM

@Afrikitty

. . . . I am having problems rendering my videos as an MPEG-4 . . . .

Is the audio encoding of the videos you are importing Dolby Surround Sound ? If you do not know then download and install MediaInfo and analyse one of the clips causing the issue, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

In the audio section of the analysis if you see:

Format : AC-3

Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs

The source video is Surround sound and, on trying to export with AC3 Surround Sound, you were required to purchase the Dolby Surround Sound codec, however this is no longer available due to licensing issues.

If the source video is not Surround Sound and/or you are not trying to export as Surround Sound, which export preset are you selecting MPEG-4? A screenshot of the export dialog would help ?

John EB
Forum Moderator

Afrikitty wrote on 8/11/2023, 9:31 PM

@Afrikitty

Welcome to the Magix user to user forums.

First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent version of Windows.

However, the purchase of the mp4 codec should be a once-for-all event! You should NOT be being asked for another one, unless something on your computer is blocking its use. You may need to investigate whether your antivirus/firewall or Windows itself is preventing it running properly.

To Run as Administrator the easiest method, assuming you have an icon on your computer desktop which you click on to start the program is to do the following: right-click on the icon and from the menu that opens choose the option to "Run as administrator". You will need to do this each time you open the program.

HTH

Jeff
Forum Moderator

Thank you so much for your sterling help, Jeff. First of all...thank you for reading my comment...LOL Yes, I am aware that Movie Edit Pro MX Plus is old. It works like a bomb on my laptop and I have never had a minute's problem with it. I have made some of the most spectacular videos with it. I wish I could send you one. However, you might get a smile on your dial when I tell you that I also use the even older Magix Movie Edit Pro 17 HD software on the same computer and I have made fabulous videos with that too. It still works(^_^) Finally, thank you for sharing your simple solution with me. It worked like a charm.

AAProds wrote on 8/11/2023, 9:52 PM

@Afrikitty

You can set a shortcut to always run as an admin. On the shortcut, right click>Properties>shortcut tab>Advanced> tick the "run as admin" box. 👍

Afrikitty wrote on 8/12/2023, 12:32 PM

@Afrikitty

You can set a shortcut to always run as an admin. On the shortcut, right click>Properties>shortcut tab>Advanced> tick the "run as admin" box. 👍

Thank you -- I did what you advised and I hope it will be ok the next time I use the program. (^_^)