Trial not working - won't let me try the app

jakobjoergensen wrote on 11/26/2021, 2:26 PM

I already have Photo Manager 16 and wanted to try out the new Photo Manager Deluxe, but it just won't happen.

On the serial splash page it says my trial has expired, though I've just installed the application.

How can I try out the app?

Jake

Comments

emmrecs wrote on 11/27/2021, 6:05 AM

I wonder if your trial version installation actually "sees" the existing installation of the older PM version and so concludes that your trial has expired?

Whatever, I think you need to email infoservice@magix.net and ask for their help with this because I suspect this is not something that another user can really help you with.

HTH

Jeff
Forum Moderator

browj2 wrote on 11/28/2021, 9:45 AM

@jakobjoergensen

Hi,

New Photo Manager? It's several years old now. Exactly which version do you have under About? I have 13.1.1.12, which, as far as I know, is the latest version.

John CB