Trial activation code will not work

Paul-Warren wrote on 1/11/2021, 6:08 PM

I downloaded Photo Manager deluxe 17 trial, received activation code that contains 6-Alpha characters. Upon entering activation code with Alpha, no alpha characters appear and nothing happens. Installed on a WIndows 10 laptop. Cannot enter alpha characters.

Comments

johnebaker wrote on 1/12/2021, 11:21 AM

@Paul-Warren

The trial activation code is in the format

TRIALC-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

where xxxxx represents a set of 5 numbers and there should be 5 sets.

Check that you have copied the activation code correctly from your email - you can copy it and then paste into the activation dialog.

HTH

John EB
Forum Moderator

Paul-Warren wrote on 1/12/2021, 1:22 PM

Thank you John for the response.