You need to understand that this is not a technical support web site, it is a USER forum. Yes there may be the occasional Magix employee on the site, but even when they are they are providing information from a user perspective. If you need to contact Magix technical support you can do so here http://www.magix.com/us/support/technical-support/ you can also download the latest patch on this site as well. After I downloaded and installed the patch, everything worked perfectly with travel route animation. Remember, the download does not run automatically, you have to run it yourself as it is a executeable file. And by the way, no one here is trying to sell anything to anyone.