Comments

SP. wrote on 12/3/2020, 7:52 PM

@AqauNotAqua Are the sound glitches also present if you export your project as an audio file?

AqauNotAqua wrote on 12/3/2020, 8:05 PM

@AqauNotAqua Are the sound glitches also present if you export your project as an audio file?


@SP. had to test it, yeah they are.

SP. wrote on 12/3/2020, 8:23 PM

@AqauNotAqua Does this glitch also appear if you create a new project and copy everything over from your current project to the new project? If you're lucky, this could help.

If not, maybe it is a new bug. In this case you need to contact customer support. https://www.magix.info/us/forum/wrong-serial-number--1259553/#ca1608151

You should also ask them if they can give you the older patch where it was working correctly so that you can work again until they release a bugfix.

johnebaker wrote on 12/4/2020, 1:06 PM

@AqauNotAqua

Hi

Increase the audio buffer sizes to those shown below - this should fix the issue.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

SP. wrote on 12/4/2020, 2:29 PM

@johnebaker I don't think that this is a buffer problem because it also appears after exporting.

AqauNotAqua wrote on 12/5/2020, 9:34 AM

@AqauNotAqua Does this glitch also appear if you create a new project and copy everything over from your current project to the new project? If you're lucky, this could help.

If not, maybe it is a new bug. In this case you need to contact customer support. https://www.magix.info/us/forum/wrong-serial-number--1259553/#ca1608151

You should also ask them if they can give you the older patch where it was working correctly so that you can work again until they release a bugfix.

yes, it does