There is no sound in the avchd file

Krzysztof-Brzeziski wrote on 8/23/2021, 2:25 PM

Hello . I am the owner of your Magix Video de luxe 2014 program. When I bought your software, I paid for the full version. And this version was used on my computer until recently. After reinstalling the program, it turned out that I do not have some audio codecs, for example AVCHD. And I can't download them. Please explain this problem . regards

Comments

CubeAce wrote on 8/23/2021, 3:27 PM

@Krzysztof-Brzeziski

Hi Krzysztof and welcome to the user to user forums.

As such there are no Magix staff present to answer any of your queries and it is not 'our' software.

Everyone here are users like yourself. Even the moderators.

Nor technically is it your program. You bought the right to use the software under certain licence conditions. You effectively have no 'ownership' as such. You should look at the contractual terms and conditions and the End User licence Agreement (EULA). Every program you 'buy' has a similar set of conditions set into the end user licence agreement. That is normal practice.

Links to both items of which should be at the bottom of every page of the main Magix website.

Here there is only a link to the terms and conditions of using this website forums.

The licence that allowed Magix to use that codec which included a licence for the Dolby labs AC3 part of the codec has lapsed and not been renewed. As such it may no longer be available for download.

There is an alternative within the main concept codec that will allow for a 5.1 surround output file to be exported but the AC3 option has now gone.

Ray.

Last changed by CubeAce on 8/23/2021, 3:54 PM, changed a total of 3 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.16 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."