text tool makes software freeze

Tami-Cernetic wrote on 7/20/2021, 10:32 AM

I've been having trouble with my software freezing when I go to use the text tool. Started doing this about a week ago. After a while it unfreezes but that can take up to 20 minutes. I've uninstalled and re-installed the software and it is still doing it. Any ideas what to do to help?

Comments

johnebaker wrote on 7/20/2021, 11:44 AM

@Tami-Cernetic

Hi and welcome to the forum.

We need more information - computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full.

Are the computer's graphics drivers up to date?

What changed on the computer just before this started - eg Windows update/upgrade, new antivirus software, etc?

John EB
Forum Moderator

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