Support

bryon-martin wrote on 8/28/2017, 6:52 PM

Just bought an upgrade. program is expletive removed. Can't get a hold of anyone. Most difficult customer service on the face of the planet. Did a quick job of taking my money, program functions are worse than what I started with.

Comments

johnebaker wrote on 8/29/2017, 2:59 AM

We need more information:

Computer specification - processor make/model, graphics card or chipset, RAM, hard drive configuration, sizes and free space?
Windows version and is it up to date?
Software full name and version number, both for previous version and the upgrade - as found under Help, About . . .
More detail on what is actually wrong with the upgrade

Please read this post before replying and add any other information you think may be relevant, omitting the expletives.

John EB