STATIC IN THE SOUND

Eric-Stiles wrote on 6/8/2020, 8:50 PM

I am using a Sony Vaio and when i working in magix music maker 2020, i keep hearing but not all the time static through the speakers.  I tested the speakers and the computer, and both are fine. it is only when i am using making music 2020 do i hear the static, not in any other programs.   I very much like the program, but the static is unbearable. HELP PLEASE

Comments

SP. wrote on 6/9/2020, 2:05 AM

Do you hear a white noise static or crackling? Do you use an audio interface? What audio driver is selected in your program settings? What is your Windows version? Is your Windows version updated?

Eric-Stiles wrote on 6/9/2020, 1:26 PM

Thank you for getting back to me. There is no white noises, but there is a lot of static and some crackling. I tested the computer and the speakers with other programs and the sound was great. I almost bought another set of speakers, but choose not to.

I do not use an audio interface, I never did before and all was great. The audio driver being used is ASIO and it also says that there is Low Latency 2016.

I am using Windows 10 and yes it is kept updated. I had not used the Music Maker 2020 in a while, and when I went to use it there were all kinds of issues. So I uninstalled the program and reinstalled it. When I was using it before it was doing this but not as much. When I was using the Music Maker 2019 I did not have this problem.

I don't understand why it is doing this and really need your help. Eric

SP. wrote on 6/9/2020, 1:46 PM

Okay, try to increase the audio buffer size in the Program Settings under on the tab 'Audio/MIDI'.

Here is what the manual says:

Audio buffer:Here you can specify the buffer size that should be used for playback of the entire arrangement or for previewing audio files in the Media Pool.

As a rule of thumb: If response and loading times are too slow, reduce the buffer size; otherwise increase the buffer size if the audio playback is choppy or if real-time effect computation errors occur.

As error-free playback is usually more important than fast reaction times, the buffer size should be raised to 16384 or 32768 if dropouts occur.

Also, you can click on 'Advanced' and try to increase the buffer size in Magix Low Latency.

Eric-Stiles wrote on 6/9/2020, 1:54 PM

Buffer number is 4

Multitrack size is 8192

Preview size is 4096

The Low Latency 2016 is set at 512

 

so what should I change

johnebaker wrote on 6/9/2020, 2:06 PM

@Eric-Stiles

Please stop duplicating posts on the same topic.

This is a user to user forum not Magix Support - responses to your issue will depend on who is online at the time and which time zone they are in.

Also ensure that you are posting in the correct forum - I have moved you duplicate post/responses to the correct forum.

. . . . So what should I change . . .

Look at the images that @SP. has posted it is clearly indicated what to change

John EB
Forum Moderator

Last changed by johnebaker on 6/9/2020, 2:09 PM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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SP. wrote on 6/9/2020, 2:11 PM

Buffer number is 4

Multitrack size is 8192

Preview size is 4096

The Low Latency 2016 is set at 512

 

so what should I change

Try the maximum values by pressing the '+'-buttons and change the slider in the low latency settings to 2048 samples. Then check if the static has gone away. After that you can change each value one step by pressing the '-'-buttons as long as the static does not appear again.

Eric-Stiles wrote on 6/9/2020, 3:28 PM

I moved the latency setting to 2048 and it still static and I moved each of the 3 setting up one step, still static.

The Buffer # is 5

The Multitrack size is not 16384

The preview size is not 8192 and still static

Eric-Stiles wrote on 6/9/2020, 3:30 PM

I can still here some but not as much, now it is more scratchy static

SP. wrote on 6/9/2020, 3:31 PM

Try even higher values.

Eric-Stiles wrote on 6/9/2020, 3:36 PM

do I need to change all three, buffer number, multitrack size and the preview size?

 

Eric-Stiles wrote on 6/9/2020, 3:38 PM

what makes the static come

 

Eric-Stiles wrote on 6/9/2020, 3:48 PM

What does each of those 4 things do? Buffer #, Multitrack size, Preview size and the Low Latency

SP. wrote on 6/9/2020, 3:55 PM

do I need to change all three, buffer number, multitrack size and the preview size?

You can change one by one and test if the static is still there.

what makes the static come

The static noise appears when your audio chip can't keep up with the realtime audio calculations. The chip then skips part of the calculations which results in this horrible noise. If you increase the audio buffer the chip gets more time to calculate the audio and then it will skip less calculations. This means that you have to wait longer if you press play or stop until Music Maker reacts.

Magix Low Latency is a variation of the ASIO4ALL driver. These drivers are using the underlying sound libraries of Windows which are slow because each audio calculation must be sent to Windows first. Then Windows will calculate the audio and sent the result to the speakers.

That's why people who are doing a lot of audio recording and production are using audio interfaces. The audio calculations are directly sent to the interface which has special hardware to calculate them extremely fast.

Eric-Stiles wrote on 6/9/2020, 4:09 PM

Do you think I should invest in a audio interface, if so do you have any suggestion on the statistic of one I should get. Please list more than just one

Eric-Stiles wrote on 6/9/2020, 4:11 PM

If i had a newer computer, do you think that would limit the need for the audio interface

SP. wrote on 6/9/2020, 4:28 PM

Before buying something just try higher values in your program settings.

The problem is, you said that MM2019 worked fine and MM2020 makes these noises. It could be just a bug with MM2020 and will go away in a future update. Maybe Windows was changed by Microsoft which introduced this problem. Maybe some other software installed on your computer changed some files on your system and now it doesn't work anymore.

Maybe if you completely reinstall WIndows from scratch it will work again. But you can't be sure this will help.

I personally use a Focusrite Scarlett 2i4 which has its own ASIO driver which works. I had some problems with occasional blue screens but they went away when I started to use the newest beta drivers from Focusrite.

Many people like audio interfaces by RME, for example the RME Babyface Pro which is EXPENSIVE.