Hi,
It sounds like a driver issue, try downloading the free universal ASIO driver from ASIO4ALL.com
Make sure you choose it in your program settings for your ASIO device and that should clear things up.
Justin
Hi,
You may have ended up at the wrong site - copy this link: http://www.asio4all.com/ and then scroll down to the download links, the first one is English and has a British flag. Download and install.
Keep me posted,
Justin