Comments

SP. wrote on 3/15/2025, 4:55 PM

@robert-schroeder Maybe there is a problem with old cookies? Have you tried ordering it in an​​​ ​​​​incognito browser tab?

robert-schroeder wrote on 3/15/2025, 11:40 PM

tried the incognito thing and got the same results. Is there a phone number where I can call sales and do this the old fashion way?

emmrecs wrote on 3/16/2025, 4:02 AM

@robert-schroeder

Is there a phone number 

No, sorry, all support is via this (user to user) forum or by creating a Support Ticket. Or you could email infoservice@magix.net and ask them, though clearly you should not expect any reply before Monday or Tuesday at the earliest. But I think there is no harm at all in pointing out in the email what you are experiencing and asking them to allow you to purchase at the special price.

HTH

Jeff
Forum Moderator

EDIT, to add: another user has reported a similar issue in this thread (in French) so it seems this may be a website issue.

Last changed by emmrecs on 3/16/2025, 4:10 AM, changed a total of 1 times.

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