I upgraded to Samplitude 2023 and added some previously purchased soundpools from Producer Planet. They appear in the soundpool window but there aren't any files I can select. One example is Big Fat Rock.
@hb2cor517 Big Fat Rock is not a Magix Soundpool but an audio loop pack by Image Sounds. You need to load these files with the internal file browser in Samplitude and not with the Soundpool Manager.
@hb2cor517 Ok. I meant the re-scan option in Samplitude, not Music Maker, but I think you tried the correct option.
If this didn't help, you can reset the program settings via the menu Help > restore default application behaviour.
You need to recreate your settings after this, but maybe it will work again. If you don't want to do that, I'm currently not sure about another way to get it working again. In rare cases the program can "brake" and will not work correctly until all settings are reset.