Comments

SP. wrote on 6/17/2023, 3:43 PM

@Danny-Gilbert Does it make a difference if you run Music Maker as administrator by right clicking on the program icon?

johnebaker wrote on 6/18/2023, 7:42 AM

@Danny-Gilbert

Hi

From the error message C:\Portal 6_ogg.h0 cannot be created shows the program is trying to create a supporting file directly in the root of the C: drive - this is not being allowed by Windows and would suggest you have either put the files on to an external USB drive or changed the Audiotemp file location in the program settings folders tab.

The folder locations where the .H0 support files and other files should be created is

The default folder C:\Users\Username\Documents\MAGIX\Music Maker\AudioTemp or a folder that is inside your Documents folder or on a second drive if you have one.

If you have an external USB drive and set the AudioTemp folder location to this drive, then the USB ports powering down may cause this issue - you should set the USB ports to never power down if possible. The external drive itself going to sleep should not be an issue.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

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Danny-Gilbert wrote on 6/18/2023, 2:35 PM

I think my operating system was damaged, because after that I could not open any of my apps, they literally disappeared. I just reinstalled my operating system and now I'm reinstalling everything from their original installation folder.