Comments

BUDDY-THORNTON wrote on 11/5/2020, 1:16 PM

Correction: When I select the file it says extracting but it does not list any files.

Former user wrote on 11/5/2020, 1:51 PM

Correction: When I select the file it says extracting but it does not list any files.

Did you download the file directly from Magix?

BUDDY-THORNTON wrote on 11/5/2020, 3:15 PM

Yes, I downloaded it directly from Magix. This is why I always prefer the disk instead of downloads.

BUDDY-THORNTON wrote on 11/5/2020, 3:17 PM

I do not speak German. This is what I got back from Magix support:

Vielen Dank für Ihre Anfrage.

Ein neues Support Ticket wurde erstellt. Verzichten Sie bitte darauf,
mehrere Anfragen zum selben Problem zu stellen. Wenn Sie noch
Informationen zu diesem Ticket hinzufügen wollen, verwenden Sie bitte
unbedingt den folgenden Betreff:

[Ticket#Removed by Moderator]

Ihre Anfrage wird bald von einem unserer Mitarbeiter beantwortet werden.

 

Former user wrote on 11/5/2020, 3:35 PM

My German is very rusty, so I couldn't translate for you.

rraud wrote on 11/5/2020, 4:19 PM

Google translate:

"A new support ticket has been created. Please refrain from
to make multiple inquiries about the same problem. If you still
If you want to add information to this ticket, please use
necessarily include the following subject:[.
Ticket # xxxxxxxxxxxxxxxxxxxxxxxxxxxxx