Comments

rraud wrote on 9/14/2021, 5:21 PM

Welcome to the Magix Sound Forge users forum @Mark-Struthers.

We need more information to help you, starting with what version of Sound Forge you have.
'Read the 'Sticky' at the head for the main Sound Forge forum page.

Mark-Struthers wrote on 9/14/2021, 5:26 PM

Its sound Forge Audio Studio 15, same error occuring on both 32 and 64 bit versions of the program

 

Mark-Struthers wrote on 9/14/2021, 5:30 PM

15.0.0 (build 57) 64 bit

Mark-Struthers wrote on 9/14/2021, 5:35 PM

Problem Description
   Application Name:    SOUND FORGE Audio Studio
   Application Version: Version 15.0 (Build 57) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\SOUND FORGE\SOUND FORGE Audio Studio 15.0\Audiostudio150.exe
   Fault Address:       0x000000014076F51D
   Fault Offset:        0x000000000076F51D

Fault Process Details
   Process Path:        C:\Program Files\SOUND FORGE\SOUND FORGE Audio Studio 15.0\Audiostudio150.exe
   Process Version:     Version 15.0 (Build 57) 64-bit
   Process Description: SOUND FORGE Audio Studio

craig-d wrote on 9/16/2021, 4:55 AM

Hi!

you may want to try forcing a reset. Here's how: Hold CNTRL + Shift and double click on the Sound Forge startup icon. It will ask 'Do you want to reset all Sound Forge Pro preferences to default values? You should check the box that says 'Delete all cached application data' and then click 'Yes'. Then try again to open the program.