In an open .wav file, when I select a part of the wave and copy it and then try to paste it
into the existing file it turns into a blank file with no data.
I've tried uninstalling and reinstalling the software but the problem persists.
Have been trying to figure out how to submit a bug report to MAGIX but can't find how to do that.
Any help will be most appreciated!
FWIW, here is a cheat sheet to request a support ticket. it's a bit complex. The moderators did not design it.
1. Select the "SUPPORT" at the top of the Sound Forge forum page and log-in if needed.
2. Choose your product ('Sound Forge Audio Studio' for example)
3. Click the "Ask Support" box on bottom right of page
4. Under "I NEED HELP WITH" >> choose "Music" or other generalized category and ignore the "Perhaps this will help you" option (unless your wish to peruse FAQ responses)
5. Further down on the page choose your product (again):
6. At the bottom-right, click the blue button "SEARCH FOR OTHER SOLUTIONS"
7. Enter a keyword, such as 'MP3' and click the "FIND A SOLUTION" button
8. Scroll down to the bottom of the page and select "SEND A SUPPORT REQUEST"
9. Log in to your account (again) if necessary. You can also change the subject text / keyword.
10. "Describe your issue" in the text box.
11. Select "Submit"
12. Click "OK"
You should receive a confirmation email with a support ticket # and a subsequent email within a few days with recommendations or a request for other needed info.
Thanks so much for your help rraud. I really appreciate it!!