sound forge 16 glitching audio problem is back after upgrade

Ybstatusquo wrote on 6/19/2022, 12:44 PM

Hello, hopefully you can solve this mystery. When I upgraded to Sound Forge 16, I encountered a problem with files I was editing developing glitches in the audio(stuttering, repeating,warble). the audio plays fine when I run it thru windows audio player on my computer but when I put it into the sound forge, it makes the files I want to upgrade or clean up useless. Running windows 11 pro, with Geforce hd audio driver. Is there something I should do in the program to help prevent this? Again, I have no issues playing music with my windows media player, it's just when it loads into sound forge that the stutters and warble happen. I made a video showing what is happening. Thanks in advance for any help. Richard https://drive.google.com/file/d/1YdnV6VYPQ_sL-b8uGF8f1v8oHeqklt5k/view?usp=sharing

Comments

SP. wrote on 6/19/2022, 2:05 PM

@Ybstatusquo I would guess, you should use another driver than your GeForce HD audio driver. I don't think that is made for audio editing.

rraud wrote on 6/19/2022, 2:31 PM

Welcome to the Magix Sound Forge users community @Ybstatusquo,
What version of Sound Forge (Audio Studio or Pro) and build number of do you have? (see this info in the SF 'Help' menu> About). Also peruse Read the 'Sticky' at the head for the main Sound Forge forum page.
- Is the file(s) you are playing a PCM type (.wav) or a lossy type (MP3, AAC, ect).
- Are there any plug-in running (singularly or in the chainer)? SF Pro has a modal chainer and plug-ins could be running whilst not displayed in the timeline window
- Do you have an internal (soundcard) or external audio interface

Without additional info I can suggest:
> Reset Sound Forge and clear the cache (File menu)
> Enable "Always proxy compressed formats" (Options> Preferences> General")
> Try a different audio device type ("Options> Preferences> Audio> Playback") 'Ms Sound Mapper' and 'Classic Wave driver' are usually trouble-free.

btw, if you have SF Pro 16.1, that update has problems that are in the process of being fixed, (though I do not recall reports of glitching) you could try rolling back to SFP 16.0, build 79 anyway.

Ybstatusquo wrote on 6/19/2022, 3:02 PM

RRaud, I'm running the latest sound forge pro 16.1 but had issues with it before. I'm generally using it for MP3 files and audio restoration of old concerts on cassette. I have an internal sound card as well as 8tb ssd and 32gb ram. I will try the suggestions you posted to see it that works. I just found it strange that my audio seems to work fine for everything except sound forge (using Acid 10 for mixes and it has no issues).

craig-d wrote on 6/20/2022, 2:18 AM

Hi @Ybstatusquo...i also noticed some skipping with mp3 files, that wasn't happening in versions 15 or 14, but happened in 16.1. turns out i had forgot to check the 'Always proxy compressed formats' in my Options > Preferences > General window...now all is fine...please check that, as @rraud pointed out, it should sort it out. thanks!

Ybstatusquo wrote on 6/22/2022, 7:52 PM

RRaud, Thank you, the proxy check was the problem I had. been working fine now. Thanks for your help!!!

 

Aladdin wrote on 11/13/2022, 12:11 PM

Welcome to the Magix Sound Forge users community @Ybstatusquo,
What version of Sound Forge (Audio Studio or Pro) and build number of do you have? (see this info in the SF 'Help' menu> About). Also peruse Read the 'Sticky' at the head for the main Sound Forge forum page.
- Is the file(s) you are playing a PCM type (.wav) or a lossy type (MP3, AAC, ect).
- Are there any plug-in running (singularly or in the chainer)? SF Pro has a modal chainer and plug-ins could be running whilst not displayed in the timeline window
- Do you have an internal (soundcard) or external audio interface

Without additional info I can suggest:
> Reset Sound Forge and clear the cache (File menu)
> Enable "Always proxy compressed formats" (Options> Preferences> General")
> Try a different audio device type ("Options> Preferences> Audio> Playback") 'Ms Sound Mapper' and 'Classic Wave driver' are usually trouble-free.

btw, if you have SF Pro 16.1, that update has problems that are in the process of being fixed, (though I do not recall reports of glitching) you could try rolling back to SFP 16.0, build 79 anyway.

I had the same issue and @rraud - Your the master at Sound forge any issue I have you always have a solution. Keep up the great work!

rraud wrote on 11/13/2022, 12:26 PM

Thanks @Aladdin, glad to be of help.

rraud, Magix forums moderator

Katie-Chaldecott-Gill wrote on 11/20/2023, 8:34 AM

Hi I have just downloaded SOUND FORGE Audio Studio 17. Since doing so I cannot hear anything other than a fuzzy buzzing sound coming from laptop speakers. I have used this software in the past without issues. Please help.

rraud wrote on 11/20/2023, 10:34 AM

Your description resembles the 'Magix 2016 Low Latency driver' issue, However, I do not recall that issue with AS-17 @Katie-Chaldecott-Gill. You can try removing the driver. See this comment from Magix:
https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999

If this happens with MP3 and other lossy type files. first try enabling the aforementioned 'proxy' setting.

Katie-Chaldecott-Gill wrote on 11/20/2023, 10:46 AM

Thankyou so much for reaching out. I have managed to follow that to a point but have no option appear for clicking on software after HKEY_LOCAL_MACHINE

rraud wrote on 11/20/2023, 11:25 AM

Are you sure? 'Software' is a main sub-folder of the 'HKEY_LOCAL_MACHINE' category

Katie-Chaldecott-Gill wrote on 11/20/2023, 1:41 PM

Thank you rraud I have successfully deleted Magix 16 low latency driver, rebooted my laptop and the sound is now working. Many thanks for the solution.