Comments

emmrecs wrote on 8/30/2018, 4:00 AM

Hi.

When you paid to upgrade from MM Live to MM Premium, you should have received an email with the serial number for your new MM. Usually, that email also includes links and serial numbers to allow downloading and installation of any "add-ons".

Do you have the email? Does it give any information?

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Former user wrote on 8/30/2018, 10:08 AM

I wrote a full post thanking you and giving some particulars but I lost it all with a 404 error during posting. Suffice it to say that all appears to be in order and I thank you for the additional important information. Best regards, CEC

johnebaker wrote on 8/30/2018, 10:29 AM

@Former user

Hi

. . . . I lost it all with a 404 error during posting . . . .

You are the second person to lose their post(s) to a 404 error - did you create the post text in Word, Libre Office or some other text editing program and then copy and paste the text to the forum?

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Former user wrote on 8/30/2018, 10:36 AM

Hi John, no I was just online with my phone. Sorry I lost it but at least pass on the thanks in between until that can be figured out. Website did seem to be delaying, but hard to say on that with cell phone use. CEC

Virginia_S88338 wrote on 8/30/2018, 9:40 PM

Hello, I am having the same problem, I purchased the physical DVD and there is nothing showing anything about the Sound Forge Audio, the iZotope, the Ozone Elements and the VariVerbII. I have installed, removed and re-installed and there is nothing there. Can someone please help me. Thanks in advance :)

Virginia_S88338 wrote on 8/31/2018, 12:39 AM

Finally I found it. To start off I ordered the physical DVD, so when I received the email, it did not offer a download link as I had to wait to receive my DVD, so I figured the Sound Forge program would be on the DVD. With that being said, in the email it stated Music Maker 2019 Premium Edition and then there was a link for "Learn more about how to activate sounds, features & instruments in Music Maker, weeeelllll that was not a download link, however just below that was Sound Forge Audio Studio 10 WITH a Serial Number, a download link for the Program Manual via PDF and low and behold a link to DOWNLOAD Sound Forge Audio 10. Look for an email with a Subject Line: "Confirmation of your order from Magix" and your download link and Serial Number will be located within that email. I purchased several items and luckily I printed them all out, so I went back over all of them and then I found it. Hope this helps :)

emmrecs wrote on 8/31/2018, 4:03 AM

@Former user

Thanks for the update. It's always very useful to know that suggested solutions actually work!

Happy Music Making!😁

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam