I downloaded trial version of Sony Movie Studio (which I have used for years), after my 30 day trial ended, it gave me a link to purchase the program--I did. The program it downloaded for me is NOT the same program I used on my trial... I am finding it IMPOSSIBLE to contact anyone from either Sony or Magix to figure this out... Help...
Welcome to the Magix user to user forums.
Since you speak about Sony Movie Studio I'm going to guess the version you had is now quite old. (Sony has not owned MS for several years now).
I'm not sure how you were able to download the trial of an old version but I suspect what you now have is actually Magix Movie Studio 18. The former Vegas Movie Studio line has now been discontinued and the new Magix Movie Studio is now a "clone" of Magix Movie Edit Pro.
This is a different program to the old Vegas Movie Studio but is relatively user-friendly if you are prepared to take the time to learn it! However, I realise that may not be possible, for any number of reasons. In which case you need to email infoservice@magix.net with full details of your order number etc., and the problems you are experiencing and ask if they can help you.
HTH
Jeff
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