some transitions not being implemented after export

jim-thorley wrote on 9/17/2024, 1:51 PM

hi can anyone help some transitions do not get put in during export the ones in question are called separation 1 and separation 2

they work when making the video but are not there after i export the video anyone have any ideas? i did try just export using my cpu and not the graphics card and it made no difference except it took longer all my laptop drivers are up to date

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CubeAce wrote on 9/20/2024, 6:18 PM

@jim-thorley

Hi and welcome to the user to user help forums.

I'm sorry but can't replicate your problem. Both have exported and with hardware acceleration from my nvidia graphics card.

It helps us a lot if you can put the complete spec's of your machine as well as operating system version and build in your signature as the problem could be anything and could save us asking a lot of questions to get to the bottom of your problem.

If you can read this post for what we require.

Ray.

 

 

 

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jim-thorley wrote on 9/20/2024, 6:41 PM

Thanks for getting back I submitted a ticket to magix but so far no further forward with that I did get the transition to work late last night on a different video I was making and because my footage was in hlg I had to export in hvac codec and the transition worked. The other video where it would not be put in while exporting was a mp4 export so why it has worked doing a hvac and not a mp4 I don't know. I have never had any issues with transitions before but had never used those 2 paticular transitions.

My laptop is a hp omen

Windows 11 home 64

Intel i7 _10750h

16gb ram

Geforce rtx 2060

Realtek high definition audio.